unable to update

RavenV2

New Member
Messages
32
I just reinstalled windows 8 on my Asus laptop and i'm sever irritated. I have one critical update but everytime i execute it , it reboots my computer and i'm met with a smoky black screen with no cursor. I've thought of going to site and seeking help but they couldn't even help me diagnose the battery. I had to do that myself. Iron i know. Does this mean i have to reinstall windows again? would be nice to just sit and chill after losing everything.
 

My Computer

System One

  • OS
    Windows 8.1
A bit more info might help...

KB number of the problem update ?

Is this just one remaining update that won't install ? i.e. is Windows up to date apart from this.

How did you reinstall Windows ? Recovery partition, official Windows DVD or something else ?
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
Back
Top