Hello,
I have in my possession an Asus X550CA laptop which was running Windows 8.1 before it failed to boot. The machine cycled through the automatic repair, failed, and then did nothing. The advanced bootup options were useless, including chkdsk, sfc and the usual suspects. The recovery partition was apparently missing, atleast, I couldn't use it, but doing a diskpart confirmed it was there so I suspect the 8.1 upgrade broke the link to it.
I tried the "refresh your PC" option, but this told me the drive was locked, and disabling secure boot via the BIOS did nothing (thought it would at first). In addition, the reset your PC option wanted recovery media which I didn't have at the time.
I ordered the official Asus recovery DVDs as the laptop did not have media created when it was new, hit F9 and went to the "reset your PC' option, but it told me the recovery media wasn't valid. Odd given it's official Asus media from Mentor Media, for that specific machine.
From the legacy BIOS I booted from the DVD, it loaded the Asus specific Windows 8 recovery options from the disk and I get as far as "Start rebuild Windows system process", with "processing...." underneath and the machine does no more.
I've also tried UEFI booting from the DVD drive and get the same as above.
Any suggestions welcome please!
Regards.
I have in my possession an Asus X550CA laptop which was running Windows 8.1 before it failed to boot. The machine cycled through the automatic repair, failed, and then did nothing. The advanced bootup options were useless, including chkdsk, sfc and the usual suspects. The recovery partition was apparently missing, atleast, I couldn't use it, but doing a diskpart confirmed it was there so I suspect the 8.1 upgrade broke the link to it.
I tried the "refresh your PC" option, but this told me the drive was locked, and disabling secure boot via the BIOS did nothing (thought it would at first). In addition, the reset your PC option wanted recovery media which I didn't have at the time.
I ordered the official Asus recovery DVDs as the laptop did not have media created when it was new, hit F9 and went to the "reset your PC' option, but it told me the recovery media wasn't valid. Odd given it's official Asus media from Mentor Media, for that specific machine.
From the legacy BIOS I booted from the DVD, it loaded the Asus specific Windows 8 recovery options from the disk and I get as far as "Start rebuild Windows system process", with "processing...." underneath and the machine does no more.
I've also tried UEFI booting from the DVD drive and get the same as above.
Any suggestions welcome please!
Regards.
My Computer
System One
-
- OS
- OS X 10.10
- Computer type
- PC/Desktop