• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Unable to REMOVE Bluetooth mouse


Posts
2
#1
I registered here, because I've tried to Google this issue and can't find ANY instance of a situation like this.

I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it.
when trying to remove, after a while, it comes up with a message saying "Unable to remove device".
so I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu.
I just want it off and gone.
Any help would be very appreciated, thank you.
 

My Computer

System One

  • OS
    windows 8 pro
    System Manufacturer/Model Number
    Hewlett-Packard dv7-3080us
    CPU
    Intel Core i7-720QM 1.6GHz
    Motherboard
    VM 187UA
    Memory
    6GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GT 230M

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#2
Anybody? I'm having the same issue now.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.

popeye

New Member
VIP Member
Guru
United States

Posts
3,090
#3

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.