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unable to print double sided after upadting to win8.1


442029650

New Member
Posts
2
#1
my printer is unable to print double sided after the laptop auto updating to win8.1. (how can i stop the auto update?)
i feel so bad with win8 system...this was the 3rd technical issues happened while i juz bought it last yr sept....
you guys have to do sth....
thanks
 

My Computer

System One

  • OS
    dunno

Saltgrass

New Member
Pro User
Posts
1,121
#2
You may want to see if there is an Windows 8.1 version of the printer driver. If not, try loading the 8.0 one again.

You have check the properties for the printer to confirm settings?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB
Posts
620
#4
What is the printer? If me, I would disconnect the printer, uninstall the driver, then reboot. Then follow the instructions to install the printer again.

FTR, I am able to duplex print with my HP OJ and W8.1 with no problems.
 

My Computer

System One

  • OS
    W10 Pro
    Computer type
    PC/Desktop