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Unable to install windows 8.1 on a preinstalled 8 laptop.


Posts
2
#1
I posted in the wrong forum so I'll just post a link to the thread plus a copy/paste of the OP.
Can't install Windows 8.1 or 7 on laptop - Windows 7 Help Forums

Little backstory: Its a HP Envy laptop with a 1TB HDD running on windows 8.
But the laptop has been having a lot of start-up errors and finally some files corrupted and windows wouldn't function properly. So I decided to reformat it to 8.1, a complete wipe to get rid of all the pre-installed HP crap.

So here's what I've tried, in the same order.

> I tried to install windows 8.1 through windows 8. -It failed after it restarted-
> I tried to install windows 8.1 through USB ontop of the Windows Partition (There were 5 partitions). -It failed because of a GPT (If I remember correctly) Partition error-
> I decided to delete all the partition and install Windows 8.1 ontop the entire 1TB disk space. -It started installing but then failed with an error code 0x80070057-
> I tried diskpart through CMD to clean the disk drive then followed with a format to ntfs -It always just sticks on 0 percent%-
> I tried all the same steps with Windows 7 -The exact same errors happen-

Please please please help! I've got one last option, plug the HDD into my desktop and try to format it that way but this is a lot of work so I'd like to keep it as a last resort.
 

My Computer

System One

  • OS
    Windows 7

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#2
I would run some diagnostics on the hard drive. If you go to the hard drive manufacturers web site you should be able to find utilities that can be run from bootable media. It sounds to me like the hard drive has issues. The manufacturers utility should also be able to zero the drive. This will wipe it clean and get ride of any format info that may be blocking the install.
 

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2
Posts
2
#3
I would run some diagnostics on the hard drive. If you go to the hard drive manufacturers web site you should be able to find utilities that can be run from bootable media. It sounds to me like the hard drive has issues. The manufacturers utility should also be able to zero the drive. This will wipe it clean and get ride of any format info that may be blocking the install.
Thanks for the reply! The drive is Toshiba and I've found it very hard to find what you're mentioning. Could I bother you for a direct link?
 

My Computer

System One

  • OS
    Windows 7

alphanumeric

slightly off center
VIP Member
Guru
Gold Member
#4

My Computer

System One

  • OS
    Windows 10 Education 64 Bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus
    CPU
    AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
    Motherboard
    ASUS M4N68T-M V2 µATX Motherboard
    Memory
    8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
    Graphics Card(s)
    NVIDIA Geforce GT640 2 Gig DDR3 PCIe
    Sound Card
    VIA VT1708s High Definition Audio 8-channel Onboard
    Monitor(s) Displays
    22" LG E2242 1080p and 2 19" I-INC AG191D
    Screen Resolution
    1280x1024 - 1920x1080 - 1280x1024
    Hard Drives
    Crucial MX100 256 GB SSD and 500 GB WD Blue SATA
    PSU
    Thermaltake TR 620
    Case
    Power Up Black ATX Mid-Tower Case
    Cooling
    Stock heatsink fan
    Keyboard
    Logitech Wireless K350 Wave
    Mouse
    Logitech M570 Trackball and T650 TouchPad
    Internet Speed
    80 Mbps Down 30 Mbps Up
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
    Other Info
    HP DVD1040e Lightscribe - External USB2

Ztruker

Well-Known Member
VIP Member
Guru
#5

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH

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