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Solved unable to go to desktop, refresh or reset windows8 laptop


haroldg

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Posts
50
#21
this was on my laptop mr.saltgrass..
dispart> lis dis

disk 0 online 465gb 1024kb *

dispart> sel dis 0

partition 1 system 300mb 1024kb
partition 2 recovery 600mb 301mb
partition 3 reserved 128mb 901mb
partition 4 primary 186gb 1029mb
partition 5 primary 258gb 187gb
partition 6 recovery 20gb 445gb

wil i use 6?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

haroldg

Member
Member
Posts
50
#22
this was on my laptop mr.saltgrass.
.
dispart> lis dis

disk 0 online 465gb 1024kb *

dispart> sel dis 0

partition 1 system 300mb 1024kb
partition 2 recovery 600mb 301mb
partition 3 reserved 128mb 901mb
partition 4 primary 186gb 1029mb
partition 5 primary 258gb 187gb
partition 6 recovery 20gb 445gb

wil i use 6?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

haroldg

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Posts
50
#23
diskpart> lis dis
diskpart> sel dis 0
diskpart> lis par
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

Saltgrass

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1,121
#24
Partition 6 is your Recovery Image partition and will be assigned the drive letter R: You can go ahead and assign the drive letter and find the directory structure. Then use the Dism command where you find the Image Info.

Partition 4 is your OS partition and is the one that will be formatted and then assigned as C: later in the process.

We still need the Path to the Recovery Image and the Index for the correct image.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

haroldg

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Posts
50
#25
mr.saltgrass

in my command prompt..
i will choose partition 4? as C?
and choose partition 6? as R?

am i correct?

on your picture sir its partition 4 as c but there is no 7.
while on instructions its partition 7 as R but there is no 4.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast
#26
If you have made restore points & have a command prompt you can type in

rstrui.exe

& press Enter to pull up System Restore & choose a restore point to go back to.

screenshot_84.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Saltgrass

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#27
mr.saltgrass

in my command prompt..
i will choose partition 4? as C?
and choose partition 6? as R?

am i correct?

on your picture sir its partition 4 as c but there is no 7.
while on instructions its partition 7 as R but there is no 4.
You are correct.

The partitions are shown in the actual process, just the commands are shown in the instructions. Do not confuse Volume numbers with Partition numbers. The commands all deal with partition numbers.

But again, don't worry about partition 4 or C: until you get the information we need.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

haroldg

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Posts
50
#28
sir i dont have a restore point as i go to advance option. : (
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

haroldg

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Posts
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#29
mr. saltgrass

i dont know yet how to attached image here but ill try to find out how.

as i as go to dir /a R:
it says:

volume in drive R is Restore

mr. saltgrass, in ur cmd prompt R is Recovery. wil i proceed?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

Saltgrass

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#30
mr. saltgrass

i dont know yet how to attached image here but ill try to find out how.

as i as go to dir /a R:
it says:

volume in drive R is Restore
Now do a dir /a R:\Restore

The install.wim file should be in this directory.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

haroldg

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Posts
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#31
Mr. Saltgrass this was the image.. It says Restore. Unlike on your instructions, its recovery.
 

Attachments

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast
#32

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

Saltgrass

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#33
I see a RecoveryImage folder on your attachment. So if you do a dir /a R:\recoveryimage you should see the install.wim file.

So your path will be R:\RecoveryImage\install.wim and you can use that in the DISM /Get-ImageInfo command, which happens to be the same path I show.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

haroldg

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Posts
50
#34
Mr saltgrass this image was the first diskpart instructions..
 

Attachments

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

Saltgrass

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#36

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

Saltgrass

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#37
Ok, now you have the path and you know you need Index 2. Whenever you are ready, we can proceed with the rest of the process.

But again, a warning, once you format the OS partition, all the data will be gone.

You will be able to follow the Command Prompt Window I attached to finish the procedure.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

haroldg

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Posts
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#38
Mr saltgrass

I already backup my files and it there are no files left on my drive. So its ok.

my concerned is that, i has a preinstalled windows8. After the format wil it be gone also?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

haroldg

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#39
Ow i have 2 index. Whats next mr.saltgrass?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS x202e
    CPU
    intel celeron
    Memory
    500
    Graphics Card(s)
    4g ddr
    Browser
    iE, chrome
    Antivirus
    avast

Saltgrass

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#40
Next, pick up where you format the OS partition using diskpart, then continue with the rest of the process. Make sure and use the bcdboot command before you reboot. Use the instructions and the Attached Command Prompt window to verify the commands are executing correctly.

It may take some time for the image to be applied, so be patient.

Edit: The original install will be gone and replaced by a Factory image setting the system back to the Out of the Box condition.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Grown
    CPU
    i7 3770K
    Motherboard
    ASUS P8Z77 -v Pro, Z87-Expert
    Memory
    16 G
    Graphics Card(s)
    EVGA GTX 680 Classified (2)
    Hard Drives
    Kingston SSD 240 GB

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