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Solved Unable to enter Safe Mode


lafargeotte

Member
Member
France

Posts
52
#1
Hi,

Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

xXEightXx

Member
Member
Posts
80
#2
Hi,

Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?
Restart your PC then hold the shift key whilst hitting F8, click "see advanced repair options then troubleshoot, then advanced options, then windows start up settings. Click restart then you will get a list of options select thge one you want and you should be good to go!!!
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Core i7-3770K @3.5hz
    Motherboard
    EVGA Z77 FTW
    Memory
    Kingston Technology 16GB (2x 8GB) 2133MHz DDR3 Non-ECC CL11 DIMM XMP HyperX Predator Series Memory M
    Graphics Card(s)
    EVGA GTX 670 4gb
    Sound Card
    N/A
    Monitor(s) Displays
    HP w2007v
    Screen Resolution
    1680x1050
    Hard Drives
    OCZ Vertex 4 SSD 128GB
    SAMSUNG Spinpoint F3 HD502HJ 500GB 7200 RPM
    PSU
    Enermax Platinax EPM1000EWT Special OC Edition
    Case
    Cooler Master HAF Full Tower nVIDIA Edition
    Cooling
    CoolerMaster Hyper 212 Plus
    Keyboard
    HP
    Mouse
    Corsair Vengeance M90
    Internet Speed
    10MB
    Other Info
    ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner

lafargeotte

Member
Member
France

Posts
52
#3
Hi,

Entered safe mode a few months ago no problem. Using Windows 8 Pro.

Tried to get into safe mode today but have a problem.

I have tried all the various permutations to get into safe mode (ms config, start up options etc.).

This is what happens: I use MS Config or one of the other ways (tried them all!) to get into safe mode. The computer seems to be booting into safe mode when I get a blue screen (not BSOD) which pops up and very quickly disappears, and then the computer reboots normally (into Windows 8). The screen says something like 'Windows has encountered a problem and needs to restart'. I am not totally sure as it is too quick!

Any thoughts?
Restart your PC then hold the shift key whilst hitting F8, click "see advanced repair options then troubleshoot, then advanced options, then windows start up settings. Click restart then you will get a list of options select thge one you want and you should be good to go!!!
I think this is the same as using '%SystemRoot%\System32\shutdown.exe /r /o /f /t 00', which I have already tried.
As I said I have tried all the ways to get into safe mode, it is that it will not load!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

orlandotek

New Member
Member
Posts
255
#4
  1. Insert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer.

    Tip: You can borrow someone else's Windows 8 disc or other media if you need to. You're not installing or reinstalling Windows 8, you're just accessing Advanced Startup Options - no product key or license breaking required.
  2. Boot from the disc or boot from the USB device, whatever your situation calls for.
  3. From the Windows Setup screen, tap or click on Next.
  4. Tap or click on the Repair your computer link at the bottom of the window.
  5. Advanced Startup Options will start, almost immediately.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Tablet
    System Manufacturer/Model
    Nokia Lumia 2520
    CPU
    Qualcomm® Snapdragon™ 800
    Memory
    2GB
    Monitor(s) Displays
    10.1"
    Screen Resolution
    1920 x 1080
    Hard Drives
    32GB SSD
    Case
    Asus Case
    Keyboard
    Microsoft Wedge Keyboard
    Mouse
    Bornd Bluetooth Mouse
    Browser
    IE 11

lafargeotte

Member
Member
France

Posts
52
#5
  1. Insert a Windows 8 DVD, or a flash drive with the Windows 8 installation files on it, into your computer.

    Tip: You can borrow someone else's Windows 8 disc or other media if you need to. You're not installing or reinstalling Windows 8, you're just accessing Advanced Startup Options - no product key or license breaking required.
  2. Boot from the disc or boot from the USB device, whatever your situation calls for.
  3. From the Windows Setup screen, tap or click on Next.
  4. Tap or click on the Repair your computer link at the bottom of the window.
  5. Advanced Startup Options will start, almost immediately.
Booting from Windows 8 disc into Advanced Startup Options does not give me an option of safe mode.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

lafargeotte

Member
Member
France

Posts
52
#6
I have run sfc /scannow and that has found a problem and repaired it.
Ran it again just to be sure and no errors found.
Tried to get into safe mode - same result!

The funny thing is that I tried to get into safe mode on my wife's laptop (Win8 Pro), and it had exactly the same result as my desktop!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

xXEightXx

Member
Member
Posts
80
#7
I have run sfc /scannow and that has found a problem and repaired it.
Ran it again just to be sure and no errors found.
Tried to get into safe mode - same result!

The funny thing is that I tried to get into safe mode on my wife's laptop (Win8 Pro), and it had exactly the same result as my desktop!
Why do you want to get into Safe Mode?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Core i7-3770K @3.5hz
    Motherboard
    EVGA Z77 FTW
    Memory
    Kingston Technology 16GB (2x 8GB) 2133MHz DDR3 Non-ECC CL11 DIMM XMP HyperX Predator Series Memory M
    Graphics Card(s)
    EVGA GTX 670 4gb
    Sound Card
    N/A
    Monitor(s) Displays
    HP w2007v
    Screen Resolution
    1680x1050
    Hard Drives
    OCZ Vertex 4 SSD 128GB
    SAMSUNG Spinpoint F3 HD502HJ 500GB 7200 RPM
    PSU
    Enermax Platinax EPM1000EWT Special OC Edition
    Case
    Cooler Master HAF Full Tower nVIDIA Edition
    Cooling
    CoolerMaster Hyper 212 Plus
    Keyboard
    HP
    Mouse
    Corsair Vengeance M90
    Internet Speed
    10MB
    Other Info
    ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner

lafargeotte

Member
Member
France

Posts
52
#8
I want to be able to access in case!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

lafargeotte

Member
Member
France

Posts
52
#9
Has nobody any idea why safe mode will not load?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

lafargeotte

Member
Member
France

Posts
52
#10
I seem to have figured it out.

I uninstalled a program called EASEUS Todo Backup Advanced Server v5 0, and then after a reboot I was able to access Safe Mode.

It seems that this program must interfere with the boot process!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

JohnOfE

Member
Member
West Auckland

Posts
107
#11
I seem to have figured it out.

I uninstalled a program called EASEUS Todo Backup Advanced Server v5 0, and then after a reboot I was able to access Safe Mode.

It seems that this program must interfere with the boot process!
You're a STAR!

I have Easeus Todo Home Backup 5.0 installed and out of curiosity of this thread I tried to get into safe mode myself and I got the exact same problem you did.
The quick blue screen with an unhappy face saying there's a problem.

So I un-installed Todo backup it and now I can get into safe mode!

You're good for figuring that out, I would have never guessed.
 

My Computer

System One

  • OS
    Windows 8 Pro Pack x64
    System Manufacturer/Model
    JohnOfE Special
    Other Info
    Too many systems and combinations!

lafargeotte

Member
Member
France

Posts
52
#12
I noticed that the program loaded a couple of services on Windows startup. It was the only program (apart from my Anti-Virus), that did that. So it was going to be a process of elimination, fortunately Easeus Backup was the first I tried. It must load something into the boot process to do that!

It is weird that this has not been noticed before. I started a question with Microsoft support, and it seems they have no idea this was happening. In fact since I gave them the solution they have not replied!
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

JohnOfE

Member
Member
West Auckland

Posts
107
#13
UPDATE:

I contacted Easeus and they were aware of the problem and had in fact already fixed it in their latest release; in my case Home Backup v5.5 which I confirm has fixed the issue of breaking safe mode.

So to those of you using Easeus backup products on Windows 8, make sure you update to v5.5 because v5.0 will prevent safe mode while it is installed.

Good on Easeus support for keeping on top of things, my only quibble is that they knew of the problem but it is not in their FAQ's. But I'm not fussed.
 

My Computer

System One

  • OS
    Windows 8 Pro Pack x64
    System Manufacturer/Model
    JohnOfE Special
    Other Info
    Too many systems and combinations!

lafargeotte

Member
Member
France

Posts
52
#14
Why was their backup software interfering with the boot process, and does it still access the boot process?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    System Manufacturer/Model
    Custom Build
    CPU
    AMD Phenom Quad Core 9865
    Motherboard
    Foxconn A6VMX
    Memory
    4GB
    Graphics Card(s)
    ATI RADEON HD6450
    Sound Card
    Realtek HD
    Monitor(s) Displays
    Samsung SyncMaster P2250
    Screen Resolution
    1920 x 1080
    Hard Drives
    Seagate ST380815AS (80GB) System Disk
    Seagate ST31000528AS (1TB) - 2 Partitions (Programs & Storage)
    Samsung HD1035SJ (1TB) - 2 Partitions (Downloads & BackUp)
    PSU
    450 watt
    Case
    Generic
    Cooling
    CPU & Case Fan
    Keyboard
    Logitech MK700
    Mouse
    Logitech M705
    Internet Speed
    20Gbs

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