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Solved Unable to detect Samsung Modem


cleopatra

Member
Member
Posts
24
#1
Hello Friends, I am again...

Recently I've loaded windows 8 pro 64 bit in my netbook; after that I've installed my Samsung Galaxy Y PC Suite (Samsung Kies - already updated). When I go to Phone & Modem in control panel, under the modem my phone is not showing.. My windows 7 PC getting this modem. Earlier I'd loaded win 8 32 bit version, which was detected my samsung modem. My asus netbook supporting windows 8 64 bit, all the drivers are compitable with that.. Is there anyway to sort it out this issue?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus 1015 ECY041D
    CPU
    Celeron Dual Core
    Motherboard
    Asus
    Memory
    2GB
    Graphics Card(s)
    -
    Browser
    IE 8.2
    Antivirus
    Kaspersky

HPgeek18

Member
Member
India

Posts
39
#2
I think you should try this
1. Try to install the samsung usb driver in win 7 compatible mode
2. After that switch off your phone and connect to your pc(usb port)
3. Now switch on the phone and wait for a while. Driver configuration will run...
4. Open the pc suit software and now you can see your phone model.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP pavilion Dv6 3017TU
    Browser
    Internet explorer 10
    Other Info
    I love my laptop whatever it is :)

cleopatra

Member
Member
Posts
24
#3
Thanks HPgeek 18..

Yesterday I connected the mobile and trouble shooted with Kies.. Kies reinstalled the driver and finally detected my modem; now I am able to connect internet by dial up mode.. My problem is solved!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Asus 1015 ECY041D
    CPU
    Celeron Dual Core
    Motherboard
    Asus
    Memory
    2GB
    Graphics Card(s)
    -
    Browser
    IE 8.2
    Antivirus
    Kaspersky

HPgeek18

Member
Member
India

Posts
39
#4
Great. Thanks for reply.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP pavilion Dv6 3017TU
    Browser
    Internet explorer 10
    Other Info
    I love my laptop whatever it is :)