• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Unable to 'configure' Windows updates since 'refreshing' l


cdy1

New Member
Posts
5
#1
Hello all.

My Dell Inspiron 3520 was going quite slow for unknown reasons so I decided to 'refresh' it using Windows advanced start-up setting. Since that time I have been unable to install Windows updates. Well, I can 'install' them, but they won't 'configure'. Once installed and 'configured' 100% I get this error message advising following reboot : "Failure to configure updates. Reverting changes". The laptop then stays paralysed on that screen.

This only started to happen AFTER I "refreshed" my laptop, which was running Windows 8.1 pretty-much problem-free, though a bit slowly, until a week ago. For now I have found a temporary 'fix' by disabling automatic updates; otherwise the laptop is constantly stuck on the "failure to configure updates" error page (because, obviously, it's automatically attempting to install updates). I have done all the standard troubleshooting, including running MS Fix It, Dell Dr ('My Dell' found no hardware issues), MS Malware removal and Mcafee anti-malware. All reported "no issues". I have been in command prompt and found no issues I even tried to 'refresh' the laptop again two more times. I have also spoken to two Windows "technicians" and allowed one of them to remotely access my laptop. He found no issues or "violations".

Obviously, the temporary 'fix' of turning off auto-updates isn't a long term solution, and 'refreshing' the laptop hasn't helped (it actually caused the issue). Running Windows 8 on Dell Inspiron 3520.

Any advice, guys?

I'm guessing full format needed? - Would a format resolve the issue, since a 'refresh' caused it?



Thanks for reading.
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3520
    Antivirus
    MaAfee

Gamer11

Closed as requested
Posts
87
#2

My Computer

System One

  • OS
    Win 10 Enterprise X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gamer11
    CPU
    Intel Core i7 5930k
    Motherboard
    ASUS X99 Deluxe
    Memory
    4x4 G.skill DDR4 2133mhz
    Graphics Card(s)
    GTX 780 Ti GHZ
    Screen Resolution
    1920x1080
    Hard Drives
    WD 2TB
    EVO 840
    PSU
    Corsair 850w
    Case
    NZXT switch 630
    Cooling
    Corsair H110
    Browser
    Firefox
    Antivirus
    Avira

cdy1

New Member
Posts
5
#3

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3520
    Antivirus
    MaAfee

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#4
How many update do you have to install?
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

cdy1

New Member
Posts
5
#5
Since I did the most recent refresh one week ago I now have 150 updates!
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3520
    Antivirus
    MaAfee

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#6
No wonder your driving your computer crazy.

Download and run the Windows Update Troubleshooter:
Open the Windows Update troubleshooter - Microsoft Windows Help

To install your updates, install them 5 at a time, you may hit the one that is causing the problem probably a .Net Framework update which you should install by itself.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

cdy1

New Member
Posts
5
#7
No wonder your driving your computer crazy.

Download and run the Windows Update Troubleshooter:
Open the Windows Update troubleshooter - Microsoft Windows Help

To install your updates, install them 5 at a time, you may hit the one that is causing the problem probably a .Net Framework update which you should install by itself.
I've tried installing 10 at a time and randomly. It seems to be a problems installing ANY updates, because I get the 'failure configuring updates' error no matter which update/s I try to install. It really is driving my crazy!
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3520
    Antivirus
    MaAfee

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#8
As a test, just try one.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Gamer11

Closed as requested
Posts
87
#9
No wonder your driving your computer crazy.

Download and run the Windows Update Troubleshooter:
Open the Windows Update troubleshooter - Microsoft Windows Help

To install your updates, install them 5 at a time, you may hit the one that is causing the problem probably a .Net Framework update which you should install by itself.
I've tried installing 10 at a time and randomly. It seems to be a problems installing ANY updates, because I get the 'failure configuring updates' error no matter which update/s I try to install. It really is driving my crazy!
try to use
http://download.microsoft.com/downlo...nostic.diagcab
on your pc settings you can reset it to factory settings and start clean again if you would
 

My Computer

System One

  • OS
    Win 10 Enterprise X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gamer11
    CPU
    Intel Core i7 5930k
    Motherboard
    ASUS X99 Deluxe
    Memory
    4x4 G.skill DDR4 2133mhz
    Graphics Card(s)
    GTX 780 Ti GHZ
    Screen Resolution
    1920x1080
    Hard Drives
    WD 2TB
    EVO 840
    PSU
    Corsair 850w
    Case
    NZXT switch 630
    Cooling
    Corsair H110
    Browser
    Firefox
    Antivirus
    Avira

cdy1

New Member
Posts
5
#10
Thanks.
I have tried that already. Many times. And I've refreshed the laptop 3 times!
 
Last edited:

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 3520
    Antivirus
    MaAfee

Gamer11

Closed as requested
Posts
87
#11
try this command

Dism /Online /Cleanup-Image /CheckHealth

the DISM tool will report whether the image is healthy, repairable, or non-repairable

if its repairable

command this

Dism /Online /Cleanup-Image /RestoreHealth

then restart your pc then run SFC to a complete scan
command as admin sfc /SCANNOW

hope this helps
regards
 
Last edited:

My Computer

System One

  • OS
    Win 10 Enterprise X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gamer11
    CPU
    Intel Core i7 5930k
    Motherboard
    ASUS X99 Deluxe
    Memory
    4x4 G.skill DDR4 2133mhz
    Graphics Card(s)
    GTX 780 Ti GHZ
    Screen Resolution
    1920x1080
    Hard Drives
    WD 2TB
    EVO 840
    PSU
    Corsair 850w
    Case
    NZXT switch 630
    Cooling
    Corsair H110
    Browser
    Firefox
    Antivirus
    Avira

Users Who Are Viewing This Thread (Users: 0, Guests: 1)