chris98
Member

- Messages
- 73
- Location
- England, United Kingdom
I'm not able to connect to the internet using an Acer Aspire E 17. The product model is E5-773-579L. I installed Windows 8 over Windows ten and formatted the old Windows, the only thing which I can't do is use the internet.
I've tried with some drivers that I found but they installed and didn't do anything. Without an Ethernet cable, I get a 'not connected - no connections are available'. When I troubleshoot, I get told to plug an Ethernet cable in.
With the Ethernet cable, I'm getting 'Identifying ... - No internet Access'. When I troubleshoot there, it attempts to reset the Ethernet adapter, then I get the error '"Ethernet" doesn't have a valid IP configuration."
Does anyone have any advice on how to fix this? What drivers do I need?
I've tried with some drivers that I found but they installed and didn't do anything. Without an Ethernet cable, I get a 'not connected - no connections are available'. When I troubleshoot, I get told to plug an Ethernet cable in.
With the Ethernet cable, I'm getting 'Identifying ... - No internet Access'. When I troubleshoot there, it attempts to reset the Ethernet adapter, then I get the error '"Ethernet" doesn't have a valid IP configuration."
Does anyone have any advice on how to fix this? What drivers do I need?