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UAC playing up


luursje

New Member
Posts
3
#1
Hope somebody can help me with this. For a couple of weeks now it is impossible for me to install programs, delete them, update them etc. Everytime the UAC popup menu shows up alerting me if I want to allow changes to be made to the system and it asks me for a password. But here's the thing. The user account was not set up by me or by any other member of the family. The user account is called SONOS (from the wireless speaker system). Since the account is not set up by us, I do not know the password. I have tried to change the UAC settings but again this popup menu pops up. I've tried via CMD to rename the password (via net user sonos * ) but I need to be in administrator mode to do this but when trying to access it as administrator I am denied because of this popup showing up. I have deleted Sonos from the registry and after a few tries it was indeed deleted from the registry but it didn't solve my problem. Basically any time I want changes to be made to my laptop this pops up and I can't find a way to bypass it or better yet, to get rid of it.

Anybody out there who has had similar issues and was able to sort it?

Thanks in advance for your time and effort!
Luursje
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Qosmio

jds63

New Member
Pro User
N.Y.

Posts
2,214
#2
Can't help you with a password, seems signed in under this user account it made, not administrative account be able to make changes or need give permission to the account or files. Maybe someone else knows this better.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

DMGrier

New Member
Power User
Canon City

Posts
249
#3
A password set in the UAC is done through secpol.msc, unfortunately in order to change this back you will need to know the password. This process is not been easy since Windows 7 days, XP would have been easy to fix however one could argue this function to be a security issue in XP.

Unless I am given more permission by a moderator on the subject I will not go into depth on how to fix your problem, there is a way but borders hacking. Hint: Rainbow Tables.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro

luursje

New Member
Posts
3
#4
Any way to contact you? Don't really want to clean the laptop. If it was mine I wouldn't that much, but it is my wife's and don't want to loose anything she has gathered up over the years.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Qosmio

elbmek

New Member
Pro User
Sutton Coldfield

Posts
1,026
#5
UAC - dont use it; damn nuisance.

Try creating new admin account; then go into UAC and disable it - just a thought
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    pc specialist made to order
    CPU
    Intel® Core™i7 Quad Core Processor i7-4790 (3.6GHz) 8MB Cache
    Motherboard
    ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
    Memory
    16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)
    Graphics Card(s)
    2GB NVIDIA GEFORCE GTX 750 Ti - DVI, mHDMI, VGA - 3D Vision Ready
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    iiyama 24 inch flat screen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)

    2TB Seagate SATA HDD

    500Gb SATA docked
    Case
    In Win Turbo
    Cooling
    Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
    Keyboard
    microsoft mutlimedia keyboard
    Mouse
    logitech corded
    Internet Speed
    152mb
    Browser
    FF, IE11
    Antivirus
    AVG Internet Security 2015
    Other Info
    16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW

    10/100/1000 GIGABIT LAN PORT

jds63

New Member
Pro User
N.Y.

Posts
2,214
#6
Any way to contact you? Don't really want to clean the laptop. If it was mine I wouldn't that much, but it is my wife's and don't want to loose anything she has gathered up over the years.
always backup important files, documents and so on, on a external drive or flash drive.
Do not think anyone does over the phone help here.
 

My Computer

System One

  • OS
    Windows 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    CyberPowerPC Gamer Xtreme 1502 (GX1502)
    CPU
    Intel Core i7 5820K 3.30 GHZ 64 bit 6-Core Processor
    Motherboard
    Gigabyte GA-X99-UD3
    Memory
    G.Skill 16GB Quad Channel DDR4-2400MHZ
    Graphics Card(s)
    EVGA GeForce GTX 970 SSC ACX 2.0+ DDR5 4GB
    Sound Card
    Creative Sound Blaster ZxR 5.1
    Monitor(s) Displays
    ASUS PA24Q 24" Pro Art IPS LCD/LED Backlit 1920x1200
    Screen Resolution
    1920x1200 16:10
    Hard Drives
    SAMSUNG 850 EVO 250GB SATA 6Gb/s 2.5" Internal SSD,
    Crucial MX100 512GB SATA 6Gb/s 2.5" Internal SSD,
    WD WD10EZEX-00RKKA0 1TB SATA 6Gb/s 3.5 Internal HDD
    PSU
    EVGA SuperNOVA 750 G2 750W 80 Plus Gold Full Modular
    Case
    AZZA Cosmas Black Gaming Case
    Cooling
    Cool Master Hyper 212 Evo Dual 120mm, ( 2) Noctua PWM 120mm Case Fans (1) Gelid PWM 120mm Blue LED
    Keyboard
    Logitech K800 Illumiated Wireless Keyboard
    Mouse
    Logitech M570 Wireless Trackball
    Internet Speed
    84mbps /94mbps
    Browser
    Mozilla Firefox 41.0.1 / Microsoft Edge/ IE 11
    Antivirus
    Norton Security 2015
    Other Info
    Pioneer BDR-209DBK 16x Blu-Ray Burner, LG 24x Dual Layer DVD Burner,
    StarTech Front Bay 22-in-1 USB 2.0 Internal Multi Media Memory Card Reader,Logitech Z906 5.1 Speaker system

luursje

New Member
Posts
3
#7
I don't expect over the phone help but if he has a possible solution without the nuisance of wiping clean the laptop I prefer that. I have backed up important files but I find that especially with e-mails there is always something going wrong. I just don't understand that if nobody of the family has created this admin account with SONOS at that, how this has been created?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Qosmio

elbmek

New Member
Pro User
Sutton Coldfield

Posts
1,026
#8
Simple backup, use MS One Drive, big enough for any laptop I keep thousands of images up there
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    pc specialist made to order
    CPU
    Intel® Core™i7 Quad Core Processor i7-4790 (3.6GHz) 8MB Cache
    Motherboard
    ASUS® H81M-PLUS: Micro-ATX, LG1150, USB 3.0, SATA 6GBs
    Memory
    16GB KINGSTON DUAL-DDR3 1600MHz (2 x 8GB)
    Graphics Card(s)
    2GB NVIDIA GEFORCE GTX 750 Ti - DVI, mHDMI, VGA - 3D Vision Ready
    Sound Card
    ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
    Monitor(s) Displays
    iiyama 24 inch flat screen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1TB 3.5" SEAGATE SSHD, SATA 6Gb/s 7200 RPM (64MB + 8GB SSD CACHE)

    2TB Seagate SATA HDD

    500Gb SATA docked
    Case
    In Win Turbo
    Cooling
    Super Quiet 22dBA Triple Copper Heatpipe Intel CPU Cooler
    Keyboard
    microsoft mutlimedia keyboard
    Mouse
    logitech corded
    Internet Speed
    152mb
    Browser
    FF, IE11
    Antivirus
    AVG Internet Security 2015
    Other Info
    16x BLU-RAY WRITER DRIVE, 16x DVD ±R/±RW

    10/100/1000 GIGABIT LAN PORT