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Trying to Get Into Local Account, User Lost Password


jtphenom

New Member
Posts
1
#1
Hi Friends,

I'm working on a Dell Laptop that has Windows 8.1 on it. User can't remember his password. I've tried at least 5 different various tools to get in, and all of them either don't see the drive, or see the drive but see no accounts, or give me error messages when I try to use net user to reset the password from outside the OS.

Please assist!

Apologies if this is the wrong sub-forum to post this in.

Thank you!
James
 

My Computer

System One

  • OS
    Windows 7 Home Premium 64-bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Lenovo IdeaPad Y570
    CPU
    Core i7 2670QM
    Memory
    8 GB DDR3
    Graphics Card(s)
    NVIDIA GeForce GT 555M / Intel HD Graphics 3000 - 1 GB

Barman58

Super Moderator
Super Moderators
#2
Sorry, but our forum rules do not allow us to assist with password related matters as we have no way of checking the validity of the request, this is not any sort of accusation, and we hope you will understand our reasons
 

My Computer

System One

  • OS
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Real World Computing
    CPU
    AMD FX8350 8 Core @4GHz
    Motherboard
    Asus M5A78L-M USB3
    Memory
    32GB [4x8GB] DDR3 1600 MHz
    Graphics Card(s)
    Asus nVidia GTX750TI-OC-2GD5 (2GB DDR5)
    Sound Card
    ASUS Xoner DG + SPDIF to 5.1 System + HDMI
    Monitor(s) Displays
    Acer G276HL 27", (DVi) + Samsung 39" HDTV (HDMI)
    Screen Resolution
    1920 x 1080 @60Hz + 1920 x 1080 @60Hz
    Hard Drives
    Internal
    Crucial 256GB SSD,
    WDC WD30EZRX-00D8PB0 3TB,
    Toshiba HDWD130 3TB
    Seagate ST2000DM001-1CH1 2TB,

    External (USB3)
    Seagate Backup+ Hub BK SCSI Disk 8TB
    2.5/3.5 Hot Swap Cradle, USB3 + eSata (client HDDs)

    NAS
    Seagate ST4000DM000
    PSU
    Aerocool Templarius Imperator 750W 80+ Silver
    Case
    AeroCool X-Warrior Devil Red Tower
    Cooling
    Stock CPU, Rear 120mm, Front 2x120mm, Side 2x120mm
    Keyboard
    Logitech Wireless K710 & K270
    Mouse
    Logitech Wireless M710 M185 & M570 Trackball
    Internet Speed
    37Mb/s Down - 9.5Mb/s Up
    Browser
    Chrome
    Antivirus
    BitDefender Total Security 2017
    Other Info
    Also run...

    Desktop - 6Core 8GB - Windows 10 Enterprise x64,
    Laptop - Quad 8GB - Windows 10 Pro x64
    Netbook - Ubuntu
    2 x Nexus 7 Android tablets
    Samsung 10.2" tablet
    Sony Z3 Android Smartphone
    HTC One Android Smartphone