Trying to Get Into Local Account, User Lost Password

[jtphenom]

Hi Friends,

I'm working on a Dell Laptop that has Windows 8.1 on it. User can't remember his password. I've tried at least 5 different various tools to get in, and all of them either don't see the drive, or see the drive but see no accounts, or give me error messages when I try to use net user to reset the password from outside the OS.

Please assist!

Apologies if this is the wrong sub-forum to post this in.

Thank you!
James

 

[Barman58]

Sorry, but our forum rules do not allow us to assist with password related matters as we have no way of checking the validity of the request, this is not any sort of accusation, and we hope you will understand our reasons