I have a HP 355 G2 notebook. I have the notebook since May 2015. I have this problem since day one. A few months ago i reinstalled windows hoping the problem will be fixed. I even installed the latest AMD graphics drivers and still nothing. Two days ago i ran sfc /scannow in command prompt but I was still getting the bsod. I don't know if that worked because that day my notebook didn't have internet connection. The bsod usually happens when i run any executable or when i open any kind of file. I play a few games on it but the bsod doesn't appear during a game. When I'm working in Powerpoint i randomly get the bsod. Especially when I go into slide show mode. I've been ignoring this problem and it is getting worse. I get 2-3 bsods a day. Any suggestions, ideas, advice? Here are the dump files: View attachment Dump files.zip
Notebook's specifications:
Processor: AMD Quad-Core A8-6410 2.0GHz (Boost to 2.4GHz)
Graphics Card: AMD Radeon R5 M240 2GB DDR3
Ram: 4GB 1600MHz DDR3
Hard Drive: 500GB 5400rpm
OS: Windows 8.1
Notebook's specifications:
Processor: AMD Quad-Core A8-6410 2.0GHz (Boost to 2.4GHz)
Graphics Card: AMD Radeon R5 M240 2GB DDR3
Ram: 4GB 1600MHz DDR3
Hard Drive: 500GB 5400rpm
OS: Windows 8.1
My Computer
System One
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- OS
- Windows 8.1