Solved This folder is empty | Too slow to load

[Mondy]

Do you have any other external devices connected to your PC such as Removable USB, Hard Disk ? If you do, disconnect them from the PC. If you don't, try the next step (3) in my first post.

Yes, I do have devices connected to my laptop. Cooling fan and the charger. And yes, I already tried step 3 yesterday but it didn't solved the problem. =((

 

[topgundcp]

when you run sfc /sannow. did it give you the message that: Windows did not find any integrity violation ?

 

[Mondy]

when you run sfc /sannow. did it give you the message that: Windows did not find any integrity violation ?

 

[caperjack]

I think you should go back to post #2 and oldgeekguys suggestions and follow them very closely

 

[Mondy]

I think you should go back to post #2 and oldgeekguys suggestions and follow them very closely

I tried. But I can't continue because.. (just check my screenshots above about indexing)

 

[topgundcp]

OK, let's go to C:\ProgramData\Microsoft\Search\Data\Applications\Windows
there is a file called Windows.edb. Can you tell us what is its size ?

 

[Mondy]

OK, let's go to C:\ProgramData\Microsoft\Search\Data\Applications\Windows
there is a file called Windows.edb. Can you tell us what is its size ?

8,256kb

 

[topgundcp]

OK, Windows.edb is about 8MB which is nothing. I have seen it grows to many GB's (50 ~ 100GB) and that is the Search index database. For testing purpose, open Service and disable "Windows Search" Service then delete this Windows.edb file, I can assure you that no damage is done by doing this, in fact since I have "Windows Search" Service turned off, I don't even have this file in my PC. see screen shot:


then open the run command: Win+X->Run and type: msconfig. From the services tab, tick on Hide all Microsoft services then click on disable all. Restart your PC to see if the problem goes away.



NOTE: it is a PITA to troubleshoot online when we can not see/touch the hardware, it might be good that you fill out your system spec so we'll have a better idea of what you have: http://www.eightforums.com/tutorials/49651-system-spec-fill-your-eightforums-system-spec.html

 

[Mondy]

OK, Windows.edb is about 8MB which is nothing. I have seen it grows to many GB's (50 ~ 100GB) and that is the Search index database. For testing purpose, open Service and disable "Windows Search" Service then delete this Windows.edb file, I can assure you that no damage is done by doing this, in fact since I have "Windows Search" Service turned off, I don't even have this file in my PC. see screen shot:
View attachment 52752

then open the run command: Win+X->Run and type: msconfig. From the services tab, tick on Hide all Microsoft services then click on disable all. Restart your PC to see if the problem goes away.

View attachment 52753

NOTE: it is a PITA to troubleshoot online when we can not see/touch the hardware, it might be good that you fill out your system spec so we'll have a better idea of what you have: http://www.eightforums.com/tutorials/49651-system-spec-fill-your-eightforums-system-spec.html

Sorry but I can't follow properly. I'm a little bit confused. How to go 'Service?' and I somehow updated my system specs.

 

[topgundcp]

Sorry, Just open the control panel->Administrative tools->Services then look in the list for Windows Search, doouble click on it then disable it. Otherwise you won't be able to delete Windows.edb file.

To update the system spec, I provided the link above. Click on it then they have instruction how to fill out the system spec.

 

[Mondy]

Sorry, Just open the control panel->Administrative tools->Services then look in the list for Windows Search, doouble click on it then disable it. Otherwise you won't be able to delete Windows.edb file.

To update the system spec, I provided the link above. Click on it then they have instruction how to fill out the system spec.

So far, so good. The problem is gone, I think. But my laptop's response is a little bit delayed. Is there something to do with what we've done?

And yes, I'm gonna update it. Gonna visit System Info - See Your System Specs - Windows 7 Help Forums first.

EDIT: Done updating my system specs. What's next?

 

[David Bailey]

Command line picture---

View attachment 52738

Yes, sir!

EDIT: Is there something wrong with that?

No.It just takes a long time to finish.

 

[topgundcp]

So far, so good. The problem is gone, I think. But my laptop's response is a little bit delayed. Is there something to do with what we've done?

At least the original problem is gone and what we have done so far is trying to isolate the problem and yes, it might cause some delay since we disable all non Microsoft services. Now run msconfig again and go back to the services tab, enable one at a time and reboot until you encounter the same problem again to find out what service causing this. There is no short cut way so you have to do it this way.

BTW, thanks for updating your system specs, at least we know what you have in your PC. However, please update it again with what type of HD, Browser, Anti Virus etc... Look at David's or my system specs by clicking on "My System Specs" on the bottom left corner of the post as an example.

 

[Mondy]

At least the original problem is gone and what we have done so far is trying to isolate the problem and yes, it might cause some delay since we disable all non Microsoft services. Now run msconfig again and go back to the services tab, enable one at a time and reboot until you encounter the same problem again to find out what service causing this. There is no short cut way so you have to do it this way.

BTW, thanks for updating your system specs, at least we know what you have in your PC. However, please update it again with what type of HD, Browser, Anti Virus etc... Look at David's or my system specs by clicking on "My System Specs" on the bottom left corner of the post as an example.

Will sure do. Thanks! I'll update you soon. Btw, I'm done updating my system specs. Sorry, but it's all I know about my machine. =(

EDIT: What am I going to do is enable the 'stopped' services and restart afterwards, right?


and how do you enable it one by one?

 

[topgundcp]

From your screen shot above, put a check on "Hide all Microsoft Services" so you only see the Non MS services. Next, put a check mark on the first one on the list then reboot. If everything is OK, go back and put a check mark on next one then reboot again until you encounter the same original problem then you'll know that's the offending service.

BTW, temporarily disable AVAST to see if you get better response. Personally, I don't use any anti virus software except "Windows Defender" that came installed with Windows 8.

Sorry, but it's all I know about my machine.

From the command prompt, type: msinfo32
It should list all the info's about your Laptop

 

[Mondy]

In short, for instance, there are 50 services, I'm gonna restart my laptop 50 times, am I correct?

 

[topgundcp]

Yes, BUT 50, how can you have that many services ? I look at mine, I only have about 18. However, you can do it in group of 3 or 4. Try to check on the first 4's then reboot, in that way you can narrow down if the problem within that group. Make sense ?

 

[Mondy]

Yes, BUT 50, how can you have that many services ? I look at mine, I only have about 18. However, you can do it in group of 3 or 4. Try to check on the first 4's then reboot, in that way you can narrow down if the problem within that group. Make sense ?

Haha. T'was just an example, sir =)) But I have 28 services not including the checked ones. (Hidden all services) And yes. I'm already starting. =)

 

[Mondy]

UPDATE: I'm done checking all of the services but it seems that the problem is gone. The problem didn't appeared at all. What's next?

 

[topgundcp]

Looking at the screen shot, You have McAfee running and in your spec, you have Avast running. I am not sure that's a good idea. Having more than one Anti Virus running also causing conflict and unpredictable behaviour.
McAfee is one piece of software that I would never install in my PC. Having helped some people in this forum with BSOD, strange behaviour was caused by McAfee.

Did you disable AVAST as suggested above ?