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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)


bjackson

New Member
Posts
4
#1
Please help! keep getting
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (atikmdag.sys)
the last couple of weeks. I have HP Pavilion 23 desktop windows 8.1

i am getting very anxious, please!
Appreciate any help :)
 
Last edited:

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/ID: 00258-61457-47297-AAOEM
    CPU
    AMD A6-5200 APU with Radeon(TM) HD Graphics (4 CPUs), ~2.0GHz Memory: 4096MB RAM
    Motherboard
    Hewlett-Packard System Model: 23-g017c BIOS: 80.07
    Memory
    4.00 GB
    Graphics Card(s)
    Advanced Micro Devices, Inc.
    Sound Card
    AMD HIGH DEFINISTION AUDIO DEVICE, CYBERLINK WEB CAM VIRTUAL DRIVER, REALTEK HD AUDIO
    Hard Drives
    854 GB
    Browser
    FIREFOX, chrome, ie
    Antivirus
    AVG
    Other Info
    Malwarebytes Anti Malware

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#2
Please follow these instructions: http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html
Remove software associated with the driver in red. Update GPU drivers, fill in your system specs.
It's not advisable to run both an antivirus program and MBAM Pro because they may cause havoc on your system. Disable MBAM's Malware Protection and Website Protection.

Code:
[COLOR=red][B]CLVirtualDrive.sys Mon Dec 26 14:26:47 2011  (4EF87617)[/B][/COLOR] 
CyberLink Virtual Device Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]CLVirtualDrive.sys[/COLOR][/B][/URL] 

clwvd.sys Fri Aug 3  12:49:32 2012 (501BACBC) 
CyberLink WebCam Virtual Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=clwvd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]clwvd.sys[/COLOR][/B][/URL] 

amdkmpfd.sys Wed May 22 03:05:52  2013 (519C19F0) 
AMD PCI Root Bus Lower Filter 
[URL="http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amdkmpfd.sys[/COLOR][/B][/URL] 

Rt630x64.sys Thu Aug 15 08:23:59  2013 (520C73FF) 
Realtek PCI/PCIe Adapters 
[URL="http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Rt630x64.sys[/COLOR][/B][/URL] 

athwbx.sys Fri Aug 16 05:13:28  2013 (520D98D8) 
Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
[URL="http://www.carrona.org/drivers/driver.php?id=athwbx.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]athwbx.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

AMDACPKSL.SYS Wed Mar 12  00:49:44 2014 (531FA118) 
included in the AMD/ATI Catalyst WDM drivers  package 
[URL="http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AMDACPKSL.SYS[/COLOR][/B][/URL] 

AtihdWB6.sys Wed Mar 12 00:50:02  2014 (531FA12A) 
AMD High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AtihdWB6.sys[/COLOR][/B][/URL] 

RtsP2Stor.sys Wed Apr 30 02:49:19  2014 (5360488F) 
Realtek Pcie CardReader Driver for 2K/XP/Vista/Win7 
[URL="http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RtsP2Stor.sys[/COLOR][/B][/URL] 

atikmpag.sys Fri Jun 6 03:31:25  2014 (539119ED) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmpag.sys[/COLOR][/B][/URL] 

atikmdag.sys Fri Jun 6 04:31:01  2014 (539127E5) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmdag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmdag.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Jun 17 13:21:32  2014 (53A024BC) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
Malwarebytes Web Access Control 
[URL="http://www.carrona.org/drivers/driver.php?id=mwac.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mwac.sys[/COLOR][/B][/URL] 

avgrkx64.sys Wed Jun 18 21:03:17 2014  (53A1E275) 
AVG Anti-Rootkit Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgrkx64.sys[/COLOR][/B][/URL] 

avgdiska.sys Wed Jun 18 21:03:29  2014 (53A1E281) 
AVG Disk Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgdiska.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgdiska.sys[/COLOR][/B][/URL] 

avgloga.sys Fri Jul 18 15:53:20  2014 (53C926D0) 
AVG Logging Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgloga.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgloga.sys[/COLOR][/B][/URL] 

avgldx64.sys Thu Aug 28 21:47:21  2014 (53FF8749) 
AVG AVI Loader Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgldx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgldx64.sys[/COLOR][/B][/URL] 

mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
MBAMProtector 
[URL="http://www.carrona.org/drivers/driver.php?id=mbam.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]mbam.sys[/COLOR][/B][/URL] 

MBAMSwissArmy.sys Sat Sep 20 00:14:07  2014 (541CAAAF) 
Malwarebytes Anti-malware 
[URL="http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]MBAMSwissArmy.sys[/COLOR][/B][/URL] 

avgwfpa.sys Wed Sep 24  21:03:37 2014 (54231589) 
AVG Firewall driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgwfpa.sys[/COLOR][/B][/URL] 

avgmfx64.sys Sun Oct 5 21:41:36  2014 (54319EF0) 
AVG Mini-Filter Resident Anti-Virus Shield 
[URL="http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgmfx64.sys[/COLOR][/B][/URL] 

avgidsha.sys Tue Nov 18 21:42:01  2014 (546BAF19) 
AVG IDS Application Activity Monitor Helper Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgidsha.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgidsha.sys[/COLOR][/B][/URL] 

avgidsdrivera.sys Mon Dec 8  21:24:21 2014 (548608F5) 
AVG IDS Application Activity Monitor Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]avgidsdrivera.sys[/COLOR][/B][/URL] 



Debug session time:  Mon Feb 16 21:29:43.750 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\021615-34921-01.dmp] 
Built by:  9600.17630.amd64fre.winblue_r7.150109-2022 
System Uptime: 0 days 2:21:21.670  
*** ERROR: Module load completed but symbols could not be loaded for  atikmdag.sys 
Probably caused by : atikmdag.sys ( atikmdag+c513b )  
BugCheck 1000007E, {ffffffffc0000005, fffff8007dcfd13b, ffffd001db97d128,  ffffd001db97c930} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e)[/URL] 
Bugcheck code 1000007E 
Arguments: 
Arg1:  ffffffffc0000005, The exception code that was not handled 
Arg2:  fffff8007dcfd13b, The address that the exception occurred at 
Arg3:  ffffd001db97d128, Exception Record Address 
Arg4: ffffd001db97c930, Context  Record Address 
PROCESS_NAME: System 
BUGCHECK_STR: AV  
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
FAILURE_BUCKET_ID:  AV_atikmdag+c513b 
BiosVersion = 80.07 
BiosReleaseDate = 03/17/2014  
SystemManufacturer = Hewlett-Packard 
SystemProductName = 23-g017c  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Feb 18 22:31:37 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Feb 18 22:31:37 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Feb 18 22:31:37 PM  _88-dbug Copyright 2012 Sysnative Forums
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

bjackson

New Member
Posts
4
#3
Ok, I updated GPU drivers, filled in my system spec and disabled Malware.

CyberLink Virtual Device Driver is all the software for CyberLink (webcam)?
I see 7
CyberLink LabelPrint
CyberLink Media Suite 10
CyberLink Photo Director
CyberLinkPower2go8
CyberLink Power Director 10
CyberLink Power DVD12
CyberLink Youcam

Can it be re-installed or other software for webcam?
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/ID: 00258-61457-47297-AAOEM
    CPU
    AMD A6-5200 APU with Radeon(TM) HD Graphics (4 CPUs), ~2.0GHz Memory: 4096MB RAM
    Motherboard
    Hewlett-Packard System Model: 23-g017c BIOS: 80.07
    Memory
    4.00 GB
    Graphics Card(s)
    Advanced Micro Devices, Inc.
    Sound Card
    AMD HIGH DEFINISTION AUDIO DEVICE, CYBERLINK WEB CAM VIRTUAL DRIVER, REALTEK HD AUDIO
    Hard Drives
    854 GB
    Browser
    FIREFOX, chrome, ie
    Antivirus
    AVG
    Other Info
    Malwarebytes Anti Malware

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#4
Uninstall CyberLink Power2Go.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

bjackson

New Member
Posts
4
#5
Ok, uninstalled CyberLink Poer2Go. I will wait and see if any blue screens appear in the next couple of days. Thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/ID: 00258-61457-47297-AAOEM
    CPU
    AMD A6-5200 APU with Radeon(TM) HD Graphics (4 CPUs), ~2.0GHz Memory: 4096MB RAM
    Motherboard
    Hewlett-Packard System Model: 23-g017c BIOS: 80.07
    Memory
    4.00 GB
    Graphics Card(s)
    Advanced Micro Devices, Inc.
    Sound Card
    AMD HIGH DEFINISTION AUDIO DEVICE, CYBERLINK WEB CAM VIRTUAL DRIVER, REALTEK HD AUDIO
    Hard Drives
    854 GB
    Browser
    FIREFOX, chrome, ie
    Antivirus
    AVG
    Other Info
    Malwarebytes Anti Malware

bjackson

New Member
Posts
4
#6
No blue screens last two days!!!!! Thanks so much for your help. Appreciate your time :)
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP/ID: 00258-61457-47297-AAOEM
    CPU
    AMD A6-5200 APU with Radeon(TM) HD Graphics (4 CPUs), ~2.0GHz Memory: 4096MB RAM
    Motherboard
    Hewlett-Packard System Model: 23-g017c BIOS: 80.07
    Memory
    4.00 GB
    Graphics Card(s)
    Advanced Micro Devices, Inc.
    Sound Card
    AMD HIGH DEFINISTION AUDIO DEVICE, CYBERLINK WEB CAM VIRTUAL DRIVER, REALTEK HD AUDIO
    Hard Drives
    854 GB
    Browser
    FIREFOX, chrome, ie
    Antivirus
    AVG
    Other Info
    Malwarebytes Anti Malware

softwaremaniac

Well-Known Member
VIP Member
Pro User
Posts
2,480
#7
That's nice to hear. :)
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

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