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Solved system restore not working on Win 8.1


Johnf

New Member
CT

Posts
15
#1
Came with Win 8.1 64bit

I have tried 2 times to do a system restore with 2 different points.
Once started system gets to screen saying system restore initializing, and it just stays at that point with circle spinning. I have to hold down power button to turn off and than restart back to desktop saying restore failed.
What could possibly be wrong?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite
    Memory
    12 megs
    Graphics Card(s)
    Nvidia GeForce GT 740M
    Antivirus
    Norton Security Suite (N360)
    Other Info
    MalwareBytes Pro 2.0
    Winpatrol Plus

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#2
Hello, Johnf. Sorry to read your having problems.

I just restored mine yesterday. It does take quite a long time. I do remember the busy circle, but I can't for the life of me remember if it changed to a different screen after a while. that sequence took approximately 10 to 15 minutes. It eventually stated it was restarting, the screen went dark, and I could see it working again for approximately 5 minutes. It then booted again and worked again for another 5 minutes before I got a lock screen, then after hitting a key, a sign-in screen.

How long did yours run with the busy circle before you hard reset it? Also, I think it not to be a good idea to hard reset while it's in that mode, but obviously it rebooted to do it again.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Johnf

New Member
CT

Posts
15
#3
Ya, I'am not one that would usually reset on system restore or updates. I did wait a while, maybe I should have given it more time. My old laptop Win 7, never took that long. I'll give it another shot, and see if it works. Either way, I'll come back to post results
Thanks for responding
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite
    Memory
    12 megs
    Graphics Card(s)
    Nvidia GeForce GT 740M
    Antivirus
    Norton Security Suite (N360)
    Other Info
    MalwareBytes Pro 2.0
    Winpatrol Plus

TechnoMage

Active Member
Power User
Central Florida

Posts
389
#4
One thing that will stop system restore in its tracks is an Active Anti-Virus program running.
Maybe not all AV programs, but AVG 2014 FREE, or Pro, will stop it every time.

So when I'm wanting to do a System Restore on any PC running AVG, FREE or Pro (makes no difference), I right click on the system tray AVG icon and then click the line that says "Temporarily Disable AVG Protection", then in the resulting windows, tell it to stay down till you restart the PC. Works every time.

But first off, you need to make sure that System Restore is turned ON and that there is a restore point to Restore to. Eh?

I rely heavily on System Restore to save my Bu** in case of problems, so I run a little script in my Startup folder, that forces a restore point to be created every time I turn on or reboot my PC.
You can download that little script here: (for windows 8.1)
https://app.box.com/s/v0s7fhxx7yah6wgynik2
Just put it in your Startup folder, or as a desktop program and then run it when you want.

The restore points only stack up just so high and then drop off into the ol' bit bucket, so they will never take over you entire hard drive. :)
(that really has not happened since Windows ME)

I hate it, when I go out on a service call, knowing darn well that all I have to do to fix the PC is run a System Restore, and then I get there and find out that some S** has turned OFF System Restore. Grrrrrr!

Happy Computing!
TechnoMage :cool:
 

My Computer

System One

  • OS
    Win-8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gigabyte
    CPU
    AMD 8 Core
    Motherboard
    Gigabyte
    Memory
    PNY, 4GB
    Graphics Card(s)
    NVIDIA, GForce 210
    Monitor(s) Displays
    21" HP
    Hard Drives
    Seagate SATA III, 500GB
    PSU
    Antec Earthwatts, 650
    Case
    Pac-Man Case
    Keyboard
    HP Professional
    Mouse
    GearHead Wireless
    Internet Speed
    5 Meg
    Browser
    Firefox
    Antivirus
    AVG Free
    Other Info
    Using Classic Shell on Win-8.1 pro

Johnf

New Member
CT

Posts
15
#5
Thanks for the reply TechnoMage, I'll be trying system restore today, it is on and plenty of restore points to select from. I'am using Norton 360 and haven't heard about any problems running system restore with it. And yes, I do have a system image with all installed programs. Learned that lesson long time ago.:geek:
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite
    Memory
    12 megs
    Graphics Card(s)
    Nvidia GeForce GT 740M
    Antivirus
    Norton Security Suite (N360)
    Other Info
    MalwareBytes Pro 2.0
    Winpatrol Plus

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#6
You're welcome and good luck today. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Johnf

New Member
CT

Posts
15
#7
Well that didn't go well :shock: . Waited 1/2 hour, stuck at Please wait while your Windows files and settings are being restored
System Restore is restoring the Registry
Finally had to shut down & restart, then came up saying repairing PC, then changed to grey screen and remained there.
Shut down after a while and restarted. This time came back to desktop and said system restore failed. (oh really :mad:)
Anybody with any ideas on what to do next?
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite
    Memory
    12 megs
    Graphics Card(s)
    Nvidia GeForce GT 740M
    Antivirus
    Norton Security Suite (N360)
    Other Info
    MalwareBytes Pro 2.0
    Winpatrol Plus

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#8
Sorry to read that. Frustrating, I know. Did you look into TechnoMage's advice on the AV?

Is there a reason as to why you don't use your mirror? It seems to me that would be quicker at this point anyway.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

JohnBurns

New Member
Pro User
Oklahoma City, OK

Posts
415
#9

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Pavillion p6230f
    CPU
    HP AMD Phenom II X4 810
    Motherboard
    FOXCONN ALOE
    Memory
    8 GBytes
    Graphics Card(s)
    ATI/AMD Radeon HD 42
    Sound Card
    ATI/AMD SB600 - High
    Monitor(s) Displays
    Dell SE198WFP
    Screen Resolution
    1440 x 900
    Hard Drives
    Seagate ST3750528AS
    Browser
    IE 11
    Antivirus
    Windows Defender

Johnf

New Member
CT

Posts
15
#10
I had run sfc /scannow already and it found no problems. And I use Norton so problem with AVG doesn't apply.

Finally restored from system image, everything seems OK. Just have to load a few programs back to system. Was trying to avoid doing that all along. After I'am done loading programs, I'll do another system image so it's up to date.
I guess I'll delete old system restore points, since it's from older image now. Will create new restore points. Hopefully they will work if needed.
Thanks everyone for the suggestions.
 

My Computer

System One

  • OS
    Win 8.1 64bit
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite
    Memory
    12 megs
    Graphics Card(s)
    Nvidia GeForce GT 740M
    Antivirus
    Norton Security Suite (N360)
    Other Info
    MalwareBytes Pro 2.0
    Winpatrol Plus
#11
I just went through a crash and finally had to do a refresh with dell factory discs. I had 5 restore points and all gave me the message that they could not be recovered because a virus protection program prevented creating the point. No error message when at the time I created the points. Hence the factory discs.
My plan is to disconnect from the internet, disable or stop the virus protection program (Norton 360). Then create a restore point. Think that will work? Is there any way I can be sure I have the point without the surprise when I need it?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell XPS 8700
    CPU
    8 GB Dual channel DDR# 1600MHZ-2 Dimms
    Motherboard
    4th gen intel core I7
    Memory
    8 GB
    Graphics Card(s)
    NVIDIA GeForce GT635 1GB DDR#
    Browser
    Internet Explorer
    Antivirus
    Norton 360

Ztruker

Well-Known Member
VIP Member
Guru
#12
Only way to be sure is to restore it once it's created.

Take a image backup first of course :)
 

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    [email protected]
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH