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System restore could not start


#1
This is the message I get when I try and open system restore. Can anyone help?

At the same time o0ther serious problems have arisen:

In control panel>programs and features all programs except those named Mi-Mo have disappeared. Some installed since are there, and those in the quick launch menu still work. Most are also missing from the bstart menu.

Al;so on start up I get a small window saying explorer.exe with a yellow exclamation mark and nothing else.

What's happening?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 580
    Memory
    8Gb
    Hard Drives
    120 Gb SSD for OS and 1Tb data HD
    Internet Speed
    6000
    Browser
    Microsoft Internet Explorer 11
    Antivirus
    AVG Free 2014

MilesAhead

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2,130
#2

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
#3

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 580
    Memory
    8Gb
    Hard Drives
    120 Gb SSD for OS and 1Tb data HD
    Internet Speed
    6000
    Browser
    Microsoft Internet Explorer 11
    Antivirus
    AVG Free 2014

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#5

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

MilesAhead

Eclectician
VIP Member
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Posts
2,130
#7
See if you can install MBAM in the admin account and scan from there.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
#8
System restore is bad for embedding viruses in the data it saves, so when you restore it releases the virus which really is not great... I run a IT company and whenever we setup business systems we turn of restore... use Acronis ( Best backup software for data protection and disaster recovery instead.. create images and restore in minutes, you can restore over networks and live... restore will cause you grief in the end.. looks like your restore point in your Windows is damaged... back up with live boot, format and reinstall Windows then image and turn of restore point...
 

My Computer

System One

  • OS
    Win 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer
    CPU
    Intel Pentium b960 2.2HGz
    Memory
    4.00
    Antivirus
    Kapersky

MilesAhead

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#9
System restore is bad for embedding viruses in the data it saves, so when you restore it releases the virus which really is not great... I run a IT company and whenever we setup business systems we turn of restore... use Acronis ( Best backup software for data protection and disaster recovery instead.. create images and restore in minutes, you can restore over networks and live... restore will cause you grief in the end.. looks like your restore point in your Windows is damaged... back up with live boot, format and reinstall Windows then image and turn of restore point...
Format and reinstall Windows is kind of radiccal before even knowing what the problem is. Reinstall is a fix all that won't disappear. So let's keep it in reserve until some diagnosis is performed. I use backup imaging myself. But if you don't know you are infected the imager will back up infected system files just like the restore point.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
#10
Fair call but i dont wait till my complete system is damaged and BIOS/cache is infected.. from experience if a indows tool is affected and anti virus is not access able, so if you want to do system scans try HDD regenerator, disk check and like i said live boot virus check... all these will take longer then creating an iage and reinstall of Windows and set up system right so you have a reduced risk, also imaging with incremental backups will ensure an intrusion can be fixed fast.. If you cant access anti virus, malware bytes and system restore either HDD is damaged with sector errors etc or Windows is corrupt... although format is as you say radical i bet thats the end result... anywho i offer help in peace and hope you sort it out.... id be using Hirens etc to test HDD for sector errors and attempt to create image just in case HDD is on its way out...
 

My Computer

System One

  • OS
    Win 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer
    CPU
    Intel Pentium b960 2.2HGz
    Memory
    4.00
    Antivirus
    Kapersky

MilesAhead

Eclectician
VIP Member
Pro User
Posts
2,130
#11
It hasn't been determined that av scan cannot be accessed. I'm waiting for response from the OP. For a corporate environment it may be fine to wipe everything at first blush since you have standard setups. Every machine installs from the network image the same. But for the individual user a panic backup and reinstall might not be the best course. Often what was done to customize or get and application to work correctly isn't kept in a log. It's a user not an IT guy.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
#12
Fair call but i dont wait till my complete system is damaged and BIOS/cache is infected.. from experience if a indows tool is affected and anti virus is not access able, so if you want to do system scans try HDD regenerator, disk check and like i said live boot virus check... all these will take longer then creating an iage and reinstall of Windows and set up system right so you have a reduced risk, also imaging with incremental backups will ensure an intrusion can be fixed fast.. If you cant access anti virus, malware bytes and system restore either HDD is damaged with sector errors etc or Windows is corrupt... although format is as you say radical i bet thats the end result... anywho i offer help in peace and hope you sort it out.... id be using Hirens etc to test HDD for sector errors and attempt to create image just in case HDD is on its way out...
I agree about having the clean system image handy to restore the system from but do you really believe that we here at this forum aren't already aware of every single thing you are saying here?

Needless to say this system is most likely past the point of no return and it's certainly too late to perform a system image back up. I also highly doubt the harddrive is the problem.

I might think about performing a system file scan or a DISM repair scan but with the A/V's unable to run I'd say this system is already pretty messed up which is typical by the time they get here. ;)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
#13
Agreed and i do apologise my friend if i came across different from intended, my brain goes into fix mode and blah... i supported Dentists, lawyers, Foodland and other major businesses where we had backups ready and dint have time to question, replace HDD restore image and test when business is closed.. and yes it does sound like its life is at its end.. :)
 

My Computer

System One

  • OS
    Win 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer
    CPU
    Intel Pentium b960 2.2HGz
    Memory
    4.00
    Antivirus
    Kapersky

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