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Solved System Recovery not working


telboy

New Member
Posts
9
#1
I have attempted to do a system recover using both system set recovery points and one that I made, and all have failed. I get a message that says the problem may be with my antivirus program. I have Bitdefender Total Security 2013 - I have shut that down and turned off win 8 firewall and shut off my internet connection and it still fails. I have tried several restore points and all with the same result
Any ideas would be gratefully received - apart from this I am liking what I see with Win 8
many thanks
 

My Computer

System One

  • OS
    win 8
#2
recovery install

If you do a recovery install you will have your files but will lose installed programs (non-microsoft).
You will need to go to Windows Update & get all the updates you added too.
:shock:

See picture:


 

Attachments

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

telboy

New Member
Posts
9
#3
Thanks for your reply medab1.
Yes I am aware of having to reinstall, but my problem is that I cannot acturally get a restore to work by using a system made or user made restore point. They always fail with the result as in my original thread. For instance, I use them if I want to install a program that I am not sure about - I make a restore point and then install the prog. If I wish to remove it if it screws the system up (which I have had happen!) I can just go back to the restore point I made and not do a windows refresh which I had to do recently which as you mentioned, takes me back to a clean system but without any of the (non MS) progs I have installed since installing win8. I have now installed a backup app which allows me to recovery my C drive, but going back to a system restore point of an hour ot two ago is very useful, and all of my installed stuff is still there.
Thanks again
 

My Computer

System One

  • OS
    win 8

steveb

As requested
UK

Posts
177
#4
It seems a number of people are now confused by restore points and the new restore option in Windows8.

You are clearly talking about restoring your system to an earlier condition by using system restore and a restore point, not the system wiping restore option in Windows8.

If it is failing because of your AV then uninstall it not just turn it off, most of the 3rd party AV still have some processes running even when turned off.

You don't need it anyway as Windows Defender is perfectly competent and won't eat resources like a 3rd party AV.

Once you have a stable system, If you have a backup drive or network location to backup to use the deprecated Windows7 file recovery (windows Backup) to save a system image, this will allow a complete recovery of your stable system in the event of a disaster. You don't need a 3rd party program for that either:)
 

My Computer

System One

  • OS
    Win 8

telboy

New Member
Posts
9
#5
Thanks steveb - I have not tried to uninstall my av progs and I did wonder if they left something behind as you mentioned. Incidentally, you are right I am talking about 'restore' and not the system wiping restore point - which having checked that out is called 'system refresh' which is what I had to do recently and then had to put in all my progs again.
thanks again - I will try that out ( am away for a couple of weeks but I will come back on this)
 

My Computer

System One

  • OS
    win 8

telboy

New Member
Posts
9
#6
Update to my problem - now solved!!:D
(I did not have to go away as I mentioned in my past post) but I have now solved the problem - you were right steveb - even though I closed down my Bitdefender AV it must have left something running because I have just uninstalled it (and incidentally Defender started up right away) and did a test restore and it worked perfectly. I'm a happy bunny.
Thanks guys
 

My Computer

System One

  • OS
    win 8