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Solved System Image Recovery can't find Image on USB Drive


philippo

Member
Member
Posts
24
#1
I've been dual-booting Windows 8 Pro and Windows 7 Ultimate, but a while back my Windows 8 kind of went "South" and wouldn't boot at all (I got an error message that a device was "not attached"). I have a recent system image on an external USB hard drive, but when I boot to "system recovery" using my repair disk it can't seem to find my USB drive at all.

The tutorials here mention installing a SATA driver to access disks that are not recognized, but this doesn't seem to be the case.

Any suggestions?
Thanks
 

My Computer

System One

  • OS
    Win7 & Win8 Dual Boot

Brink

Administrator
Administrator
mvp
Posts
23,441
#2
Hello Philppo,

Double check to make sure that your BIOS or UEFI settings are set to be able to read from USB drives at boot.

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

philippo

Member
Member
Posts
24
#3
Hello Philppo,

Double check to make sure that your BIOS or UEFI settings are set to be able to read from USB drives at boot.

Hope this helps, :)
Shawn
Thanks, Shawn
I tried setting my Seagate USB drive as the first boot device and that didn't work. It's a moot point anyway because I've gone ahead and reset Windows 8 and am now re-installing programs.

I have a different problem now, though: When I boot into Windows7 and open "My Computer" it looks as it always has, with W7 being on "C" and drive "F" being shown as where W8 is installed -- which is correct (screen shot below)

View attachment 17965

But when I boot into Windows8 and open "My Computer", it shows itself being the OS on the "C" drive and does not show the drive where Windows 7 is at all:

From W8b.jpg



Each OS is on a seperate physical disk and I know there both there as I can boot to either. How can I get W8 to recognize the "missing Disk?
Philip
 

My Computer

System One

  • OS
    Win7 & Win8 Dual Boot

philippo

Member
Member
Posts
24
#4
OK, I went to disk management it showed, so I assigned the first possible letter available to the "unnamed" disk and it shows up fine in "My Computer" now as Disk "L".

Before I mark this "solved", though, I'd like to ask how much changing and swapping around of disk letters I can do (without getting into trouble, that is...:D)
 

My Computer

System One

  • OS
    Win7 & Win8 Dual Boot

SIW2

Well-Known Member
Team Member
Posts
5,360
#5
You're ok - as long as you don't try and change the os letter. I don't think diskmgmt will let you do that from memory.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop