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Solved system image backup - no harddrive option?


ackoman

New Member
Posts
19
#1
Hi,

For some reason, system image backup is no longer allowing me to choose a hard drive for the destination of a system image backup. Space isn't the issue, as the drive I want to back up to has more than enough space for my C: drive. There is already an image stored on the drive, but I'm reluctant to delete it until I know I can do a new one successfully.

Anyone else had this issue?
 

My Computer

System One

  • OS
    windows 8.1

ackoman

New Member
Posts
19
#2
Just to clarify, the harddrive option is there but no drives are listed and so it defaults to the back up to DVD option. If I refresh the list of harddrives, the list remains empty and it reselects the DVD option.
 

My Computer

System One

  • OS
    windows 8.1

Brink

Administrator
Administrator
mvp
Posts
23,521
#3
Hello Ackoman,

Please go ahead and post a screenshot showing the full layout of your hard drives in Disk Management (diskmgmt.msc) to see what the issue could be. In addition, please indicate which drive letter you are wanting to save the system image to.

http://www.eightforums.com/tutorials/2598-screenshots-files-upload-post-eight-forums.html

If you had moved the page file or a user folder that location, then that would be why since it made the drive a system drive and a system image can't be saved to a system drive since it would be included in the image.
 

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Brink

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mvp
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#5
I don't see anything other than E: being shown at disk #0 when C: should be.

As a test, swap the SATA data cable connections on the drives, and try again to see if it may with C: showing as Disk #0 afterwards.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
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    Thermaltake Core P3
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    Corsair Hydro H115i
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    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#6
Just a thought, if there's already a backup at that location Windows won't let you create another one unless you rename the backup folder something else.
 

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    Windows 7 Home Premium
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    HP Pavillion
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    Tablet - Windows 10 Home

ackoman

New Member
Posts
19
#7
Just a thought, if there's already a backup at that location Windows won't let you create another one unless you rename the backup folder something else.
Not sure that is true, in the past it has always given a warning to say that previous backups will be deleted - there was no need to delete it (or rename it) manually.
 

My Computer

System One

  • OS
    windows 8.1

ackoman

New Member
Posts
19
#8
I don't see anything other than E: being shown at disk #0 when C: should be.

As a test, swap the SATA data cable connections on the drives, and try again to see if it may with C: showing as Disk #0 afterwards.
I'll try as you suggest, however the backup process has worked in the past with my PC in the same configuration it is now - i.e. SATA cables in the same drives and mobo sockets as they are now.
 

My Computer

System One

  • OS
    windows 8.1

Brink

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mvp
Posts
23,521
#9
Just a thought, if there's already a backup at that location Windows won't let you create another one unless you rename the backup folder something else.
Just a thought, if there's already a backup at that location Windows won't let you create another one unless you rename the backup folder something else.
Not sure that is true, in the past it has always given a warning to say that previous backups will be deleted - there was no need to delete it (or rename it) manually.
Yeah, the name doesn't matter. You would only rename it if you wanted to keep multiple system images. Otherwise, Windows will create them there as usual with a warning that it may delete any previous image first.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
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    Corsair Hydro H115i
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    Logitech wireless K800
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    Logitech MX Master
    Internet Speed
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    Browser
    Internet Explorer 11
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    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Edwin

Well-Known Member
VIP Member
Guru
Posts
1,759
#10
You're right. I stand corrected, (sort of)! ;)
 

My Computers

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  • OS
    Windows 7 Home Premium
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    HP Pavillion
  • PC2
    Tablet - Windows 10 Home

Brink

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mvp
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23,521
#12
It's worth a try to see if it may toggle the drive to be recognized to save an image to again.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    3 x 27" Asus VE278Q
    Screen Resolution
    1920x1080
    Hard Drives
    250GB Samsung 960 EVO M.2,
    256GB OCZ Vector,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

ackoman

New Member
Posts
19
#13
I might be onto something here.

I found a site (How to Create and Restore System Image Backups on Windows 8.1) which told me how to run the system image back up from a powershell command,

wbAdmin start backup -backupTarget:E: -include:C: -allCritical -quiet

however, when I run it I get this screen:

powershell.jpg

So, it looks like my C: and E: drives are somehow linked? They are not both called "Programs" though, E: is called "Programs" but C: is called "Local Disk".

How could this happen? And more importantly, how do I stop it! :)
 

My Computer

System One

  • OS
    windows 8.1

banger

New Member
Member
UK

Posts
150
#14
Something critical on E: ?
 

My Computer

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  • OS
    Windows 8.1 Pro
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    Realtek Onboard
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