• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

System crashes when gaming.


Sparkko

Member
Member
Posts
11
#1
System crashes when gaming. (SOLVED)

For the past few weeks I've been having some majorly irritating problems with my system completely crashing, losing signal to my monitor, and losing my audio signal. Yet my all of my system fans and front LEDs continue working, but the system will not respond or do anything until I force it off. Note this only happens when I'm playing an intensive game. Any other time my system runs perfectly fine. I've reinstalled my video card drivers thinking that it may have been a malfunction with them, but that wasn't the case. It seems like something overheats. Any ideas on what is wrong?
(Turns out my video card was a lemon. Sent it in to Evga for an RMA, and its been working fine ever since)
 
Last edited:

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

ninelives

Seize the Day
Member
Philippines

Posts
10
#2
Have you tried checking the GPU Temps/CPU Temps when in gaming mode?
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD Phenom X4 B55
    Motherboard
    M5A78L-M LX3
    Memory
    G.Skill 1333Mhz
    Graphics Card(s)
    Sapphire HD6570
    Hard Drives
    OCZ Agility 3 60GB, Western Digital Caviar blue 500GB
    Browser
    Chrome
    Antivirus
    Windows Defender

Sparkko

Member
Member
Posts
11
#3
Have you tried checking the GPU Temps/CPU Temps when in gaming mode?
My GPU temps are fine. I checked, and they never rose above 75 degrees under load. I have no way to check my CPU temps outside of BIOS though.
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#4
Are you using HDMI cable from your monitor to the PC ? and are you using the built in speaker from the monitor ?
If not, uninstall NVIDIA Audio Drivers

Does your Monitor support 3D ? if not, uninstall NVIDIA 3D.

In addition, you have AVG antivirus installed. Anti Virus is known to cause all kind of problems, temporarily uninstall AVG. Windows Defender is good enough for protection.

Hope this helps.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Sparkko

Member
Member
Posts
11
#5
Are you using HDMI cable from your monitor to the PC ? and are you using the built in speaker from the monitor ?
If not, uninstall NVIDIA Audio Drivers

Does your Monitor support 3D ? if not, uninstall NVIDIA 3D.

In addition, you have AVG antivirus installed. Anti Virus is known to cause all kind of problems, temporarily uninstall AVG. Windows Defender is good enough for protection.

Hope this helps.
I'm connected through HDMI, but do not use the speakers in the monitor for sound. I use a Corsair Vengeance 1500 USB headset for sound. It has its own drivers for surround sound. Also my monitor does not support 3D. Thanks for the advice! I'm hoping driver issues is all it is!
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#6
Yes, Nvidia Audio will interfere with your other sound device and sometimes you'll lose sound so you can safely uninstall it.

BTW, your CPU temp is fine. If overheated, your PC will completely shutdown.

Please report back and let us know if your problem is fixed. Thanks
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Sparkko

Member
Member
Posts
11
#7
Yes, Nvidia Audio will interfere with your other sound device and sometimes you'll lose sound so you can safely uninstall it.

BTW, your CPU temp is fine. If overheated, your PC will completely shutdown.

Please report back and let us know if your problem is fixed. Thanks
I tried everything you suggested to no avail. My system still crashes after about 10 minutes of gaming, but I've figured out something incredibly strange. Only certain games seem to cause it. Mainly Team Fortress 2, and World of Tanks. I can play Arma 2, a much more strenuous game, for hours with no problems.
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

Sparkko

Member
Member
Posts
11
#9
Yes, Nvidia Audio will interfere with your other sound device and sometimes you'll lose sound so you can safely uninstall it.

BTW, your CPU temp is fine. If overheated, your PC will completely shutdown.

Please report back and let us know if your problem is fixed. Thanks
I tried everything you suggested to no avail. My system still crashes after about 10 minutes of gaming, but I've figured out something incredibly strange. Only certain games seem to cause it. Mainly Team Fortress 2, and World of Tanks. I can play Arma 2, a much more strenuous game, for hours with no problems.
Scratch that last remark about being able to play more strenuous games. Now ALL my games are crashing like this within 10 minutes. Yet I can still browse the web for as long as I want with no problems...
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#10

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Sparkko

Member
Member
Posts
11
#11

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#12
I am curious why can't you update your BIOS ?. Since you did not have a crash dump, it's hard to isolate the problem even though the crash dump sometimes just gives you a glue of what might have been wrong. However, can you upload the rest of the info using http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html so I can have further looks.

In the mean time, please download Hiren's BootCD 15.2 - All in one Bootable CD » www.hiren.info, burn it to CD/USB and run the memory diagnostic test. You should run it overnight from 6-8 hours to have the test passes a few times.

Also, open an elevated command prompt and run : sfc /scannow to make sure that your system files are not corrupted and also run: chkdsk c: /f /r , this is also a long process so please be patient.

Good luck !!! and please report back how it goes.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Sparkko

Member
Member
Posts
11
#13
I am curious why can't you update your BIOS ?. Since you did not have a crash dump, it's hard to isolate the problem even though the crash dump sometimes just gives you a glue of what might have been wrong. However, can you upload the rest of the info using http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html so I can have further looks.

In the mean time, please download Hiren's BootCD 15.2 - All in one Bootable CD » www.hiren.info, burn it to CD/USB and run the memory diagnostic test. You should run it overnight from 6-8 hours to have the test passes a few times.

Also, open an elevated command prompt and run : sfc /scannow to make sure that your system files are not corrupted and also run: chkdsk c: /f /r , this is also a long process so please be patient.

Good luck !!! and please report back how it goes.
I was able to successfully update my BIOS today. It did not fix the problem. I posted this in BSOD issues because of how much it resembled a BSOD crash. I've checked my system logs, and all it says is the system shutdown unexpectedly. Nothing more. So yes, this problem is being a major pain to isolate. I'll run the program you suggested tomorrow and tell you how that goes.
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free
Posts
474
#14
I had the same problem before and I just updated my driver. It's fine now.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

Sparkko

Member
Member
Posts
11
#15
I had the same problem before and I just updated my driver. It's fine now.
Updated which driver??? I updated, and then re-installed my video card drivers trying to fix this but it didn't work. Are you talking about your video card drivers? If so what video card do you have?
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free
Posts
474
#16
I had the same problem before and I just updated my driver. It's fine now.
Updated which driver??? I updated, and then re-installed my video card drivers trying to fix this but it didn't work. Are you talking about your video card drivers? If so what video card do you have?
Yeah, the video card driver. I have a Radeon HD5450. Not a gamer's video card but I did have that same problem. My monitor just suddenly dies and it won't go back until I do a hard reset. And because it (the video card) is a heat sink type (no fan) I also installed a PCI slot fan which I think also helped a lot. Never had a single problem since.
 

My Computer

System One

  • OS
    Win 8 (64) : Win 7 (64) : Vista (64) : Android JB 4.2 : iOS 6
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer AX Series & HP i-5 2400s
    Screen Resolution
    Main PC - 2x Sony PS3 3D LED Displays + 1x 22" Philips; HTPC - 47" HDTV w/ 17" LCD secondary display
    Hard Drives
    Internal- 1TB on each system; 1x120GB SSD on main PC
    External (network attached)- 1x2TB Seagate backup; 1x1TB ext. storage; 1x500GB,
    Other Info
    http://tinyurl.com/br4uxrk

    http://tinyurl.com/cwj93pj

Sparkko

Member
Member
Posts
11
#17
I am curious why can't you update your BIOS ?. Since you did not have a crash dump, it's hard to isolate the problem even though the crash dump sometimes just gives you a glue of what might have been wrong. However, can you upload the rest of the info using http://www.eightforums.com/bsod-cra...e-screen-death-bsod-posting-instructions.html so I can have further looks.

In the mean time, please download Hiren's BootCD 15.2 - All in one Bootable CD » www.hiren.info, burn it to CD/USB and run the memory diagnostic test. You should run it overnight from 6-8 hours to have the test passes a few times.

Also, open an elevated command prompt and run : sfc /scannow to make sure that your system files are not corrupted and also run: chkdsk c: /f /r , this is also a long process so please be patient.

Good luck !!! and please report back how it goes.
Ok... After trying everything you suggested and still having the same problem, I refreshed my PC. Saving my files, but uninstalling all apps and programs from my computer. The first thing I did when my computer was refreshed was download a game. "War Thunder" to be exact. My computer fans went crazy, and the whole thing crashed again. I honestly don't know what else to try...
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#18
OK. If that's the case then check your CPU Heatsink, make sure it has good contact and also you might need to apply some thermal paste. CPU chip has a thermal sensor and if the temp get too high, it will shut the computer down completely.

EDIT: Did you use the stock fan that came with the CPU ? those are useless. You might consider upgrading it.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

Sparkko

Member
Member
Posts
11
#19
OK. If that's the case then check your CPU Heatsink, make sure it has good contact and also you might need to apply some thermal paste. CPU chip has a thermal sensor and if the temp get too high, it will shut the computer down completely.
I've already checked the heatsink. It is placed correctly. I also added some fairly expensive thermal paste when I originally installed it. See, I can start the computer, and immediately launch a game when it boots, and it won't take 30 seconds to crash now. It's getting worse.
 

My Computer

System One

  • OS
    Windows 8 OEM 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Custom Build
    CPU
    AMD-FX 8320
    Motherboard
    MSI
    Memory
    8-gb Corsair
    Graphics Card(s)
    Evga GTX 660 SC
    Browser
    Google Chrome
    Antivirus
    Avg free

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#20
Hmm. So where is the loud fan coming from ? can you tell whether it's from the CPU fan or from the GPU fan ? what software do you use to monitor the temp ?
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox