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Solved Synaptics (touchpad) driver not installing


Skinjacker

Member
Member
Burke, VA

Posts
49
#1
So I was updating my drivers, and had wanted to update my Synaptics driver. I had removed the older version of Synaptics driver (because I was required to) and wanted to restart. My computer restarts, and I try to install the latest version of the Synaptics driver, it doesn't work. It says "install failed." I have tried multiple times.

Capture.PNG

Any help would be appreciated! :thumb:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-4690k
    Motherboard
    ASRock z97
    Memory
    8GB RAM
    Graphics Card(s)
    AMD Sapphire R9 280x VAPOR-X TRI-X
    Screen Resolution
    1920x1800
    Hard Drives
    1 TB HDD
    PSU
    Corsair CX600
    Browser
    Chrome

Skinjacker

Member
Member
Burke, VA

Posts
49
#2
Bump.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-4690k
    Motherboard
    ASRock z97
    Memory
    8GB RAM
    Graphics Card(s)
    AMD Sapphire R9 280x VAPOR-X TRI-X
    Screen Resolution
    1920x1800
    Hard Drives
    1 TB HDD
    PSU
    Corsair CX600
    Browser
    Chrome

brummyfan

Well-Known Member
VIP Member
Guru
Birmingham

Posts
1,487
#3
Hi,
You need to try different drivers to find suitable driver, try the driver from HP download, you could also download from Synaptics, try from major geeks for a start, one of these drivers should work for you.
Try installing without re-booting, it may help.
Download Synaptics Touchpad Driver - MajorGeeks
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Skinjacker

Member
Member
Burke, VA

Posts
49
#4

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-4690k
    Motherboard
    ASRock z97
    Memory
    8GB RAM
    Graphics Card(s)
    AMD Sapphire R9 280x VAPOR-X TRI-X
    Screen Resolution
    1920x1800
    Hard Drives
    1 TB HDD
    PSU
    Corsair CX600
    Browser
    Chrome

Skinjacker

Member
Member
Burke, VA

Posts
49
#6

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel i5-4690k
    Motherboard
    ASRock z97
    Memory
    8GB RAM
    Graphics Card(s)
    AMD Sapphire R9 280x VAPOR-X TRI-X
    Screen Resolution
    1920x1800
    Hard Drives
    1 TB HDD
    PSU
    Corsair CX600
    Browser
    Chrome