Surface Pro will not boot

[R23]

Hello,

I'm having a issue which is complicated and would really appreciate some help.

I have a Surface Pro which hard froze during a windows update and now will not boot at all. It just sits at the 'Surface' logo when you turn it on with the loading circles.

I didn't have a USB recovery key created and I have no access to another original Surface Pro (no stores have them anymore) to make one.

Every USB stick I created with a normal Windows iso's won't boot. My question is can a Windows 8.1 recovery USB made on a friends computer work on any other or is it machine specific?

Thanks

 

[echrada]

I would suggest a hard reset. And hopefully you have a back up of your data.

Restore, refresh, or reset Microsoft Surface Pro or Surface Pro 2 | Surface factory settings

 

[R23]

I cannot boot into anything so all those suggestions cannot be done.

I need to get into the recovery menu and eveything I have tried has failed.

 

[OldGuyGeek]

Try this link for more info. Sound like you may have to return/swap it.

Surface Pro Stuck in UEFI after hard reset - Microsoft Community