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Surface 2: Unstable Wifi Connection


Marute

New Member
Posts
8
#1
My Surface 2 has this issue where it is connected to the wireless network at first and then it gets limited connection followed by no connection until it re- connects. Sometimes it happens a lot, other times a bit more rarely but overall I feel it has been getting worse lately.

I have tried turning off the router as well as removing that specific connection from the Surface through command prompt and re-connect, but neither has helped.

I have tried trouble shooting the network to no avail, and according to device manager my network drivers are up to date so I don't know what's going on.

Is this a common issue and how might I fix it= I'm a bit clueless I'm afraid and I hope something isn't broken...:(
 

My Computer

System One

  • OS
    Windows 7

broe23

Retired from the grind
VIP Member
Pro User
Central IL

Posts
3,468
#2
What is the manufacturer & model of your router? What channel is your Wifi on in the Wireless settings for the router, if you are not using a separate WiFi Access Point. Also you can go to http://files.metageek.net/downloads/archives/inSSIDer-installer-3.0.7.48.msi and see if this older version of inSSIDer will run on your Surface 2.

This way you can find out which channels are more congested around your residence, so you can find a less congested one to manually set your Wifi on the router to.

I use Channel 1 & 5 on my Engenius ECB350 A/P for Wireless-n, which are the two less congested channels around my home. With this unit, I get around -23db for strength. Of course it is a more powerful A/P then what you will find on consumer grade A/P's & routers.

You want at least -60 or lower for signal strength for wireless signal. Also placement of the wireless A/P can make or break how good of a signal quality you have.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.