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Stuttering while playing media


ahmedss79

Member
Member
Posts
34
#1
Hi,
When I play a video file or watch a video on YouTube the video stutters for a second or two then it play normally.
I checked the windows task manager and saw that the cpu spiked up to a 100% and one of the drives did the same thing, the drive itself(wd green) is inserted from the front drive bays of the case (haf-x).
I've updated the drivers. But it still happens.
Any help please.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

ahmedss79

Member
Member
Posts
34
#3
system specs are
OS: windows 8 pro 64bit
i7 3770
mobo: gigabyte z86-UD7-B3
ram 16bg ddr3
os boot drive samsung ssd 840pro
media drive wd green drive 3tb
2xsli gtx 670
power supply corsair ax850

 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#4
Thanks for that. You should have no issues. Now, on to the browsers... have you tried more than one browser and, if so, does it hapen on all tested browsers? If not, can you do some additional testing?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

ahmedss79

Member
Member
Posts
34
#5
Thanks for that. You should have no issues. Now, on to the browsers... have you tried more than one browser and, if so, does it hapen on all tested browsers? If not, can you do some additional testing?
I have tested on chrome , opera and safari .still the same issue . I even plugged the PC to a regulator instead of directly in the wall just to be sure .

If there is are other tests , I would appreciate telling me .
Also I thought of enabling ssd caching for media drive , because when the stutter occurs , I noticed that the cpu and the drive containing the media reach 100%
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

XweAponX

New Member
VIP Member
Pro User
#6
Youtube has been doing this since they switched to HTML5 it seems. Just checked in Chrome, no problems. IE, no problems, Safari, no problems. You Tube iOS app, no problems, Old Youtube Ios app, no problems. But the player is totally different now.

A couple of things I do that help, I delete my Prefetch files (Have them shut off) and I am using CCleaner Pro which cleans my browsers upon exit and when they reach 100 MB.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#7
Also I thought of enabling ssd caching for media drive
I am not sure what you are talking about here. Are you saying that all your browsers' cache has been moved/redirected to that media drive? If so, then I would strongly consider moving the caching area back to their default location(s), for all browsers, which, I assume would be your system drive. Also, consider clearing your browser cache as suggested by XweAponx; however, I would start by simply setting that option accordingly in IE and Firefox. Now, if there are any other special considerations regarding your caching arrangement, then we'll need to know about them as well.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

XweAponX

New Member
VIP Member
Pro User
#8
If your main Drive is an SSD drive then the swap files are already on that drive.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#9
If your main Drive is an SSD drive then the swap files are already on that drive.
Just to be clear that I was referring to a manual initiative; whereby, one moves the browser cache folder location to a different hard drive.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

ahmedss79

Member
Member
Posts
34
#10
Also I thought of enabling ssd caching for media drive
I am not sure what you are talking about here. Are you saying that all your browsers' cache has been moved/redirected to that media drive? If so, then I would strongly consider moving the caching area back to their default location(s), for all browsers, which, I assume would be your system drive. Also, consider clearing your browser cache as suggested by XweAponx; however, I would start by simply setting that option accordingly in IE and Firefox. Now, if there are any other special considerations regarding your caching arrangement, then we'll need to know about them as well.
The browser's cache has been in the ssd boot drive from the start I didn't change them as they wouldn't take that much space, I was just thinking that if I change the cache of the media drive to the ssd I would get better results in data reading files .

I'm going to double check on the browser cache and make sure it's on the ssd.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

ahmedss79

Member
Member
Posts
34
#11
Youtube has been doing this since they switched to HTML5 it seems. Just checked in Chrome, no problems. IE, no problems, Safari, no problems. You Tube iOS app, no problems, Old Youtube Ios app, no problems. But the player is totally different now.

A couple of things I do that help, I delete my Prefetch files (Have them shut off) and I am using CCleaner Pro which cleans my browsers upon exit and when they reach 100 MB.
I'll try ccleaner pro, although I'm using the free version at the moment.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

my2cents

Veni, Vidi, Vici
VIP Member
Guru
Posts
2,191
#12
I'm going to double check on the browser cache and make sure it's on the ssd.
Ok then, that's not an issue.

I was just thinking that if I change the cache of the media drive to the ssd I would get better results in data reading files .
I believe you would only be asking for more trouble there, and, since that would have nothing to do with your current issue, I would not go that route... unless you are experiencing delays, lags, and spikes during other tasks that were not previously identified? Listen, your specs and speeds are great. Something else is amiss here. Are you wireless or wired? Can you provide a screenshot of your task manager when idle? I think we need to look beyond your initial report for some underlying cause. Here's mine with one browser window open:

Screenshot (55).png
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11

XweAponX

New Member
VIP Member
Pro User
#13
Youtube has been doing this since they switched to HTML5 it seems. Just checked in Chrome, no problems. IE, no problems, Safari, no problems. You Tube iOS app, no problems, Old Youtube Ios app, no problems. But the player is totally different now.

A couple of things I do that help, I delete my Prefetch files (Have them shut off) and I am using CCleaner Pro which cleans my browsers upon exit and when they reach 100 MB.
I'll try ccleaner pro, although I'm using the free version at the moment.
I have set my total IE browser cache size to 50 MB, I don't know how to change the sizes or locations in Chrome Safari Opera and Firefox. Do those programs use the setting in Internet Options?
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

ahmedss79

Member
Member
Posts
34
#14
I have 16gb of ram (4x4) aside from the lag and stutters I've had a two crashes, I've downloaded memtest, two of the sticks had errors and the other showed no errors, there's still lag but not as many, I'll try and get another motherboard and do some tests.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

XweAponX

New Member
VIP Member
Pro User
#15
Bad Sticks could cause a number of problems like this, and others more severe.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

ahmedss79

Member
Member
Posts
34
#17
It may just be because of your ISP. Make sure you have high download speeds!
It's not from the ISP, because the problem happens when I watch video files, not just YouTube.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

Mr Sardonicus

New Member
VIP Member
Power User
Chicago IL, USA

Posts
203
#18
You may want to try viewing video on your PC with your antivirus programs disabled. In your specs, you state Windows Defender and Malwarebytes. The free version of Malwarebytes shouldn't be a problem, but the PRO version, maybe.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers

ahmedss79

Member
Member
Posts
34
#19
You may want to try viewing video on your PC with your antivirus programs disabled. In your specs, you state Windows Defender and Malwarebytes. The free version of Malwarebytes shouldn't be a problem, but the PRO version, maybe.
I'm using the free version of malwarebytes.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

ahmedss79

Member
Member
Posts
34
#20
Today I'm getting a new motherboard (I'll change it from Z68 to Z77) and changing the connection of the media drive from the front bay directly to the motherboard.
 

My Computer

System One

  • OS
    windows 8.1 pro 64bit
    Computer type
    PC/Desktop
    CPU
    i7 4790
    Motherboard
    ASRock z97 extreme 4
    Memory
    16.0GB Dual-Channel DDR3 @ 758MHz (10-10-10-27)
    Graphics Card(s)
    4095MB NVIDIA GeForce GTX 970 (EVGA)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Shimian ([email protected])
    Screen Resolution
    ([email protected])
    Hard Drives
    os Samsung ssd 840 pro 256gb
    media wd green 3tb
    PSU
    gigabyte green max 650w
    Case
    haf-x
    Cooling
    cooler master 412slim and case fans
    Keyboard
    razer lycosa
    Mouse
    steel series diablo 3 mouse
    Browser
    firefox
    Antivirus
    Norton internet security

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