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Stuck on Win8 Start screen after WinUpdates restart


Ambrosia

New Member
Posts
4
#1
I restarted to complete Windows Updates but my PC will only load the first Win8 start screen (the one showing mountains and the tower). I cannot get to any login screen. I do not have a touch screen but used Start8 software to enable Win7 type interface. Previously I got the same start screen but just pressed 'escape' and it took me to my Win7 login screen so I would input my password. Now I cannot get past the first screen. :( Help please.
 
Last edited:

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Overclockers UK
    CPU
    Pentium Dual-core E5300
    Motherboard
    ASUSTeK P5QPL-AM
    Memory
    4 MB
    Graphics Card(s)
    ATI Radeon HD 4800
    Browser
    IE10
    Antivirus
    Defender/Virgin Media

znod

New Member
Power User
Posts
2,156
#2
Did you try a return? You could try to repair startup using automatic repair (may need to run multiple times--say 3).
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

Ambrosia

New Member
Posts
4
#3
Thanks for your reply Znod. I cannot try your suggestion. When I switch on my PC it immediately goes to the Win8 screen mentioned before going through the boot sequence so I cannot access anything. I have the original MS Win8 64 bit DVD and started up with that inserted but again, straight to the same screen.
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Overclockers UK
    CPU
    Pentium Dual-core E5300
    Motherboard
    ASUSTeK P5QPL-AM
    Memory
    4 MB
    Graphics Card(s)
    ATI Radeon HD 4800
    Browser
    IE10
    Antivirus
    Defender/Virgin Media

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#4
Have you changed to boot order in the BIOS that your DVD drive boots first?
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Ambrosia

New Member
Posts
4
#5
It goes into the stated screen before any boot sequence so I cannot access the bios. I started with very little hair and now there is less.
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Overclockers UK
    CPU
    Pentium Dual-core E5300
    Motherboard
    ASUSTeK P5QPL-AM
    Memory
    4 MB
    Graphics Card(s)
    ATI Radeon HD 4800
    Browser
    IE10
    Antivirus
    Defender/Virgin Media

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#6
Use the One Time Boot Menu to boot CD/DVD.


GA BIOS-12.PNG
 

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Ambrosia

New Member
Posts
4
#7
Hi Theo g, if you were local to me I would buy you a drink.....or 2. F8 and I was past that screen and able to do a system restore (still finalising now). I can't thank you enough......but I'll try. Thanks so much. (Now all I have to consider is do I install Windows Updates).
 

My Computer

System One

  • OS
    Win 8 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Overclockers UK
    CPU
    Pentium Dual-core E5300
    Motherboard
    ASUSTeK P5QPL-AM
    Memory
    4 MB
    Graphics Card(s)
    ATI Radeon HD 4800
    Browser
    IE10
    Antivirus
    Defender/Virgin Media

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