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Stuck in a restart loop

alucardxi

New Member
I have an Asus laptop running on Windows 8 that starts up to the initial Asus logo for a minute and then restarts over and over. I've already tried pressing f8 and it does nothing so I cannot get anywhere to attempt to fix the problem. Unfortunately I do not have the Windows disk so I'm looking for a solution outside of having to buy another one and wiping the hard drive to reinstall. Please help.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

alucardxi

New Member
ASUS R503U - Windows 8 64-bit - 4 GB RAM - 500 GB HDD. I did not create a recovery disk as it was my girlfriends laptop I have just recently started using it before this happened. she doesn't know where she put the original discs for the computer
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

topgundcp

Well-Known Member
VIP Member
Guru
OK, you'll need a recovery disk. Download from this link: https://db.tt/19FDGa5e
  1. Use Winrar or Winzip to extract the file to the root folder of a USB stick.
  2. Set your BIOS to boot from the USB stick. Or if you can display the Boot Menu, select to boot from this USB Stick.
  3. Once booted: US->Trouble Shoot->Advanced->Startup repair
  4. if it does not work, Boot it up again: US ->Trouble Shoot->Advanced->System Restore and select the most recent one.

Hope this help and please post back your result. Good Luck !!!


EDIT: If the above don't work, the third option would be to find out from the manufacturer website on your Laptop model which function key to use to recover Windows back to factory installed as it was when you first bought it and of course, you'll lose any data that you have in it.
 
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

alucardxi

New Member
Well it seems as if none of this is going to work. I looked up the keys to get to the BIOS or to do a factory reset but no input has any effect whatsoever on the screen with the Asus logo and that's all you see before it restarts.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

topgundcp

Well-Known Member
VIP Member
Guru
Last edited:

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

alucardxi

New Member
I've already done both of those. I was looking at Google all day today. still nothing.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

topgundcp

Well-Known Member
VIP Member
Guru

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

alucardxi

New Member
I powered it on and kept pressing the button until it eventually restarted. I've tried this with esc, f2, alt+F2, tab, del. All on separate startups.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

topgundcp

Well-Known Member
VIP Member
Guru
Hmm, that is strange because that's what it suppose to do unless your keyboard is locked or defected and at this stage, I don't know what to tell you.
Did you also try while holding the ALT key and Press on F2 when the ASUS Screen starts ?

EDIT: Wait a minute, from the ASUS site, it says press F9 during boot up, not tapping it. Try that
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

alucardxi

New Member
Yeah, I tried holding alt and pressing f2. I was also considering the fact that my keyboard might be defective for some reason. The last thing I did before all this started happening was run an antivirus program but it returned with no viruses found, then shortly after it shut off. I can't think of anything else to do, so I guess I'm just gonna have to take it somewhere. I really appreciate you trying to help though.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

topgundcp

Well-Known Member
VIP Member
Guru
OK. Hope you get it sorted and sorry for not being able to help any further.
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox

alucardxi

New Member
do you think that I could use that link you provided earlier to burn a recovery disk onto a CD or would I still need to access the BIOS to have it boot from CD in order for that to work
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Asus series r503u
    CPU
    amd e2 1800 1.7ghz

ArazelEternal

Prince of Darkness
Power User
Burning a CD might be a good thing to try. Some computers arent set up from the factory to boot to a USB drive before a CD drive or HDD, but most come set to look at the CD drive first thing, then the HDD. Try making a CD and putting it in the drive, then rebooting the computer to see if it boots from the CD. If that doesnt work, then I would say you have some sort of hardware issue.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel Xeon E3-1230 V2 @ 3.3-3.7 Ghz
    Motherboard
    MSI Z77-G41
    Memory
    16 GB Kingston HyperX Beast DDR3-1600
    Graphics Card(s)
    NVIDIA GT 730
    Sound Card
    Creative Sound Blaster X-Fi XtremeMusic
    Monitor(s) Displays
    Dual 20 Inch Dell
    Screen Resolution
    1680*1050
    Hard Drives
    Western Digital Caviar Blue 500 GB
    Western Digital Caviar Black 1 TB
    PSU
    Thermaltake 550W
    Case
    Antec Nine Hundred Two
    Cooling
    Arctic Freezer i30 CO
    Keyboard
    Logitech K330
    Mouse
    Logitech M215
    Internet Speed
    60 Mbps
    Browser
    Comodo Chromodo
    Antivirus
    Comodo Internet Security Premium

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