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Solved Strong wifi signal, but no connection to the net


Posts
6
#1
In my new laptop, I am getting strong signal from the router, but does not result in connection to the net.As I am new to Windows 8, any help will be highly appreciated. Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8
Posts
1,093
#4
How far do you get in trying to establish a connection? Does the router prompt you for a password? Please explain what happens in detail.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

Mr Sardonicus

New Member
VIP Member
Power User
Chicago IL, USA

Posts
203
#5
One thing to check is your connection settings.
Click on the signal strength icon, down by the clock, on your taskbar.
A sidebar should pop up. Right click on the item with your router name.
Click on "View connection properties"
Your router should have those same "Security" settings.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Posts
6
#6
Under Networks, it shows:

Netgear-home 24 Connected.

When I first started using it, it was working fine till this morning, but suddenly this problem developed. I have not made any changes. When I tried to open my Chrome browser, It shows "sending request", but after some time "Unable to access network", even after repeated trials.

In reply to Mr.Sardonicus suggestions,I have tried all those. Security type is WPA2-personal. Yes I have fed the right password, but no improvement.

Thanks again.
 

My Computer

System One

  • OS
    Windows 8
Posts
1,093
#7
Worked until this morning? Any chance you had Windows Update set to auto-download driver updates as well? Try rolling back your wifi driver in device manager and see what happens.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

Mr Sardonicus

New Member
VIP Member
Power User
Chicago IL, USA

Posts
203
#9
Did you right click on the icon and run the troubleshooter?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers
Posts
1,093
#10
Yes, it was set to "Instal updates automatically". The present driver is dated 10/4/2012 and it has not been updated today.
OK, one last thought before I go and then I'm going to yield to Mr. Sardonicus because it is tough to work with two people at the same time. Anyway, going back to "it worked fine until this morning", my other thought would be that maybe an update broke it (a non-driver update), so you could consider uninstalling any updates that were applied since the time it last worked. OK, I'm outta here. Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop

Mr Sardonicus

New Member
VIP Member
Power User
Chicago IL, USA

Posts
203
#12

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self built
    CPU
    Intel Core i7-4790
    Motherboard
    GA-Z87X-D3H
    Memory
    G.SKILL 8GB (2 x 4GB) DDR3 F3-10666CL9D-8GBNT
    Graphics Card(s)
    Sapphire ATI Radeon R7 250
    Sound Card
    Realtek ALC892
    Monitor(s) Displays
    Samsung UN32EH5000, Dell 1703FPT
    Screen Resolution
    1920 x 1080
    Hard Drives
    WD5003AZEX
    WD10EZEX
    Samsung HD103SJ
    Samsung 128 GB 840 PRO
    PSU
    SeaSonic M12II SS-500GM
    Case
    Fractal Design Define R4
    Cooling
    Zalman CNPS9900ALED
    Keyboard
    Logitech K800
    Mouse
    Logitech M705
    Internet Speed
    16 Mbps
    Browser
    Firefox
    Antivirus
    Avast
    Other Info
    Bose Companion 2 Multimedia Speakers

jimbo45

New Member
VIP Member
Guru
Hafnarfjörður IS

Posts
4,373
#13
Hi there
Try Basics first

1) Is the service provider down -- it does sometimes happen - you can check that easy enough - phone the service number (hopefully it's not via 97 zillion menu choices, a 40 minute wait and a totally uncomprehensible voice from the other end of the planet when you finally get an answer).

2) Have you been disconnected -- Bill payer not paid etc or changed service without notifying you. -- this happens sometimes too. !!!

3) ISP connections OK - look at the setup that the ISP requires.

4) Password correct (The ISP one not your Router's admin screen).

Now what sometimes can happen too is that another device such as a mobile phone or music streamer has grabbed an IP address that your computer wants to use and you don't get a message -- so you never get connected to the net. If you've got a smartphone see if you can get a Wifi connection. If you can then switch off ALL the computers in the house, and your phone (Mind you these days most people don't even realize that phones actually have an OFF switch !!) and the router. Wait 10 mins then switch on the Router again, then computers one by one -- ensure the network settings on the computers are to use DHCP and then finally your phone (do the phone LAST).

Cheers
jimbo
 

My Computer

System One

  • OS
    Linux Centos 7, W8.1, W7, W2K3 Server W10
    Computer type
    PC/Desktop
    Monitor(s) Displays
    1 X LG 40 inch TV
    Hard Drives
    SSD's * 3 (Samsung 840 series) 250 GB
    2 X 3 TB sata
    5 X 1 TB sata
    Internet Speed
    0.12 GB/s (120Mb/s)
Posts
6
#14
Thank you Jimbo, I followed your advice and that seems to have worked. I am now able to connect to the internet.
Thanks to all who had responded to my problem.
 

My Computer

System One

  • OS
    Windows 8