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Streaming Videos Exit Full Screen Mode Every 3 Minutes


New Member
Hi All

I have a HP Envy M6 running Windows 8.1 and until this week have had no issues.
A few days ago while watching a movie in full screen it started exiting full screen to standard screen and I had to click the full screen button to get it back. This continues to happen every 3 minutes still while watching streaming content. All other functions of the PC and applications I use are fine and I have not downloaded any new software.

Here's what I've done so far to try and resolve:

  1. I verified that the problem occurs on IE, Chrome & Firefox
  2. I ran the HP update utility to see if all drivers etc were current and they were.
  3. I checked Windows updates to ensure all software was updated to the latest version and it was.
  4. I verified that Adobe Flash Player was up to date
  5. I uninstalled and reinstalled Adobe Flash player
  6. I disabled Active x and subsequently reactivated.
  7. I've completed a system restore and re-updated all applications and firmware.

The problem still exists.

Has anyone else had this problem and do you have any further suggestions I might try?

Thanks in advance


My Computer

System One

  • OS
    Windows 8
    Computer type

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