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Static sound coming from headphones on Windows 8 laptop


snax111

New Member
Posts
2
#1
I just bought a Dell Inspiron 17 laptop with Windows 8.1. When I first plug my headphones into the audio jack it works and it's initially silent. However, after I finish playing any sound from any app through the headphones, a static sound constantly comes through them. It doesn't sound like the noise from a loose connection or anything. It sounds more like the sound of ocean waves. It lasts for about 30 seconds after having played any sound, and then it goes silent again. I've tested it with multiple headphones and I've also tested it with the speakers itself and it doesn't happen. It only does it when something is plugged into the audio jack.


The only clue I have is that when I had Windows 7, it used to recognize devices plugged into the audio jack as "headphones", but on this computer it lists it as "speakers." I'm not sure if this is just a Windows 8 thing or if it has something to do with the problem. I can still return the computer so I'm wondering if this is a malfunction or if it can be fixed through the OS.



Thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#2
The headphones not being identified as headphones is standard on many sound systems. Both my Win 7 and Win 8.1 systems do not identify headphones when plugged in.

Do you have different headphones you can try or can you try the headphones you have on a different PC? That will tell you if its the PC or the headphones. As it doesn't do it with the PC's speakers says its not a program causing it or some sound enhancement. Also with the headphones plugged in, wiggle the headphone plug to see if you hear any noise.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.

snax111

New Member
Posts
2
#3
The headphones not being identified as headphones is standard on many sound systems. Both my Win 7 and Win 8.1 systems do not identify headphones when plugged in.

Do you have different headphones you can try or can you try the headphones you have on a different PC? That will tell you if its the PC or the headphones. As it doesn't do it with the PC's speakers says its not a program causing it or some sound enhancement. Also with the headphones plugged in, wiggle the headphone plug to see if you hear any noise.
Yes I've used two different headphones and they both work properly on my other computers. I've tried wiggling the headphone jack but it doesn't do anything. I've experience loose connections with headphones before and this doesn't sound like it at all. I think I should just return the laptop. I just wanted to make sure that this wasn't some minor problem that could be fixed by changing some setting. I am curious about it though just in case I experience it again.

One other detail that might help is that when I first play some sound from the computer, it doesn't play it immediately. For example when I click on the volume button and it makes the 'ding' sound, it lags for about half a second after clicking it. Then after it dings is when the noise starts for the next 30 seconds. It almost seems like the speakers went to sleep or something and have to be woken up to play the audio.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop

fireberd

Beach Observer
VIP Member
Pro User
Inverness, FL

Posts
1,811
#4
If you can return it without much of a hassle, that is probably a good move.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.