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Startup problems


Kynix

Am I int the right place?
Power User
Helsinki

Posts
340
#1
just about 1 week ago when i started up my pc, it booted windows, but after the 'Windows developer preview' text happens nothing (screen wents black) and just in 30 mins the computer tries to restart. this has happened only once, but i cured it with system restore (no, i haven't installed anything lately) and today, even system restore didn't help. Then i restored my computer (all of my programs are gone...) but i would like to know what is causing this, since it didn't give me any error messages.
 

My Computer

System One

  • OS
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview
    CPU
    AMD Athlon x2 Dual Core 7750 BE 2,7Ghz (2/4)
    Motherboard
    Asus M2N-e
    Memory
    4Gb
    Graphics Card(s)
    GIGABYTE (ATI) Radeon HD 6870 (1Gb)
    Sound Card
    Do i have one?
    Monitor(s) Displays
    2
    Screen Resolution
    1x HD1080 1x SXGA
    Hard Drives
    1x Samsung 500 Gb
    1x Samsung 30 Gb
    1x LaCie 1Tb Hard drive.
    PSU
    Antec 500W
    Case
    Antec three hundred
    Cooling
    3 fans + psu and cpu + gpu
    Keyboard
    Logitech G19
    Mouse
    CM Storm Xornet
    Internet Speed
    110mb/ s
    Other Info
    Look, what i've created... just a few visits at the recyclement center was enough...

vrosa

Tech Addict
VIP Member
Pro User
#2
The only thing I can say is that it's very odd and without any BSOD data or other detailed info the experts here wont be able to help you :(
 

My Computer

System One

  • OS
    Windows 10.0.10122
    Computer type
    PC/Desktop
    System Manufacturer/Model
    My Build - Vorttex Ultimate
    CPU
    Core i7 @ 4500 MHz
    Motherboard
    ASUS Z87-Plus
    Memory
    32GB DDR3 @ 1822 MHz (OC)
    Graphics Card(s)
    Radeon R9 280X 3GB @ 1180 / 6800 MHz
    Sound Card
    7.1 HDA
    Monitor(s) Displays
    LCD LG 22" + CRT LG 17"
    Screen Resolution
    1760 x 1320 / 1280 x 960
    Hard Drives
    1 x 240 GB SSD (System)
    3 x 500 GB HDD (Data/Media)
    1 x 2000 GB e-HDD (Backup)
    PSU
    ThermalTake 1000W PSU
    Case
    Corsair Carbide R300
    Cooling
    Corsair H60 (Push-Pull)
    Keyboard
    Microsoft Wireless Keyboard
    Mouse
    Microsoft Wireless Mouse
    Internet Speed
    60 Mbps (Down) 5 Mbps (Up)
    Browser
    IE, FF, Chrome
    Antivirus
    AVG Internet Security 2015
    Other Info
    Some wired stuff
Posts
602
#3
just about 1 week ago when i started up my pc, it booted windows, but after the 'Windows developer preview' text happens nothing (screen wents black) and just in 30 mins the computer tries to restart. this has happened only once, but i cured it with system restore (no, i haven't installed anything lately) and today, even system restore didn't help. Then i restored my computer (all of my programs are gone...) but i would like to know what is causing this, since it didn't give me any error messages.

If you can boot do these two things.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.




We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.



 

My Computer

System One

  • OS
    WCP
    System Manufacturer/Model
    HP
    CPU
    [email protected] 4.9 Hz
    Memory
    64 gig
    Graphics Card(s)
    Nvidia 9600
    Sound Card
    integrated
    Monitor(s) Displays
    laptop
    Screen Resolution
    1440x900
    Hard Drives
    300gig internal and a bunch ext
    Cooling
    not much
    Keyboard
    Built-in
    Mouse
    Logitch Anywhere Mx wireless mouse
    Internet Speed
    50 down 1.5 up

Kynix

Am I int the right place?
Power User
Helsinki

Posts
340
#4
i believe, that those files dissappeared/ got removed when i refreshed my pc, also, i did try almost all of the options in F8, but i wondered just one thing... Wheres the safe mode? i didn't find it anywhere :eek: but let's see, if the problems still continue...
 

My Computer

System One

  • OS
    Windows 7 x64 Home Premium / Commodore OS Vision / Windows 8 Release preview
    CPU
    AMD Athlon x2 Dual Core 7750 BE 2,7Ghz (2/4)
    Motherboard
    Asus M2N-e
    Memory
    4Gb
    Graphics Card(s)
    GIGABYTE (ATI) Radeon HD 6870 (1Gb)
    Sound Card
    Do i have one?
    Monitor(s) Displays
    2
    Screen Resolution
    1x HD1080 1x SXGA
    Hard Drives
    1x Samsung 500 Gb
    1x Samsung 30 Gb
    1x LaCie 1Tb Hard drive.
    PSU
    Antec 500W
    Case
    Antec three hundred
    Cooling
    3 fans + psu and cpu + gpu
    Keyboard
    Logitech G19
    Mouse
    CM Storm Xornet
    Internet Speed
    110mb/ s
    Other Info
    Look, what i've created... just a few visits at the recyclement center was enough...
Posts
602
#5
i believe, that those files dissappeared/ got removed when i refreshed my pc, also, i did try almost all of the options in F8, but i wondered just one thing... Wheres the safe mode? i didn't find it anywhere :eek: but let's see, if the problems still continue...
Check the tutorial section for booting in safe mode.
 

My Computer

System One

  • OS
    WCP
    System Manufacturer/Model
    HP
    CPU
    [email protected] 4.9 Hz
    Memory
    64 gig
    Graphics Card(s)
    Nvidia 9600
    Sound Card
    integrated
    Monitor(s) Displays
    laptop
    Screen Resolution
    1440x900
    Hard Drives
    300gig internal and a bunch ext
    Cooling
    not much
    Keyboard
    Built-in
    Mouse
    Logitch Anywhere Mx wireless mouse
    Internet Speed
    50 down 1.5 up

whs

New Member
VIP Member
Guru
Germany/Florida

Posts
4,514
#6
For future security I suggest you image the system periodically. Then it will be easier to get back on your feet.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs

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