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Nuccii

New Member
VIP Member
Guru
What version of windows do your really have installed. Your specs say internet explorer as the OS but that is a browser.

If you do have Windows 8 installed, Windows key + X and select Command Prompt (Admin)
Type sfc /scannow
When completed type Dism /Online /Cleanup-Image /RestoreHealth it will take a while to complete and appear to be frozen a 20% but it is not.
Run the sfc /scannow again
Reboot the computer when all completed and see if your problem is resolved.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

seniorsgt

New Member
Thanks Nucci and Loving Windows for your help. The problem resolved itself. When I returned to my laptop there was a msg to update and restart. I did that and the Start Screen loaded. I'm keeping your suggestions for future use. Happy Thanksgiving!
 

My Computer

System One

  • OS
    internet explorer
    Computer type
    Laptop

Nuccii

New Member
VIP Member
Guru
Your welcome, nice when the computers fix themselves.
Don't eat too much turkey!
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

AndykUK

New Member
Did you recently install the optional update KB3000850 by chance?
http://www.eightforums.com/windows-8-news/57241-optional-update-kb3000850.html

There appears to be a problem randomly happening after installing this update where Windows won't load to the Start Screen/Desktop for some people (myself included).

Sorry to drag up old post, but did you get a fix for this?
I have the same, that KB prevents start screen layout. Just wondered if you got a fix, as we worked around it by uninstalling that update, although I have a concern that whatever caused it will appear in a later update!

Thanks
 

My Computer

System One

  • OS
    8.1
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