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srttrail.com missing on Lenovo S500 laptop cannot boot


Dynwrld

New Member
Posts
1
#1
I have a laptop that cannot boot. It shows C:\\WINDOWS/System32\Logfiles\Srt\SrtTrail.txt

Please advise.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model Number
    Ideapad S500 Touch
    CPU
    Intel I3-3227U
    Memory
    4096MB
    Browser
    Firefox
    Antivirus
    Windows Defender

mrjimphelps

"Phelps Helps"
Posts
136
#2
Here is a suggestion which I found on a Microsoft web site, which makes good sense to me:

Disconnect all external devices, then reboot your computer. If that fixes the problem, then do the following for each device you disconnected, one device at a time:
* Shut down the computer.
* Connect a device.
* Restart the computer.

If the problem returns at any point, then the problem is related to the device you just reconnected to the computer. Reinstall the driver for that device, or install a newer driver for the device.

Here's where I found the information:
Srttrail.txt error and keeps on automatic repairing

If the above doesn't fix this for you, then it would be a good idea to try to read the srttrail.txt file, to see if it has helpful information. See if you can get into Safe Mode - If you can, then you can likely read that file. To get into Safe Mode, restart the computer, then start tapping on the F8 key till you see a menu - choose Safe Mode or Safe Mode with Networking.
 
Last edited:

My Computer

System One

  • OS
    Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell
    CPU
    Haswell
    Memory
    4 GB
    Monitor(s) Displays
    Acer 23"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Two hard drives, 1TB each: One for Linux, one for my data.
    Keyboard
    IBM Model M
    Browser
    Firefox, Opera
    Antivirus
    Sophos (Linux), Trend Micro (Windows)
    Other Info
    I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.