Sound clicking and then stopping Windows 8.1

jaamulberry

New Member
Messages
6
Error Code:

Faulting application name: AUDIODG.EXE, version: 6.3.9600.17415, time stamp: 0x54503ea8
Faulting module name: CX64APO.dll, version: 1.21.0.0, time stamp: 0x54475a50
Exception code: 0xc0000005
Fault offset: 0x0000000000101f10
Faulting process id: 0x1860
Faulting application start time: 0x01d0a54397aae61b
Faulting application path: C:\Windows\system32\AUDIODG.EXE
Faulting module path: C:\Windows\system32\CX64APO.dll
Report Id: 9620a27e-1138-11e5-828a-6057189f6fcc
Faulting package full name:
Faulting package-relative application ID:

This happens after my computer is on for awhile. I have a HP Spectre. I am updating the bios right now but have tried updating drives and such before to no avail.

Thanks in advance,

JAAMulberry
 
Go to Device Manager and uninstall the audio (sound) device, then reboot and let system detect and reinstall the drivers.
 
Done that as well. Also used the Intel Update utility as well as the Hp update utility and the problem still persists.
 
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