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Sony VAIO Windows 8.1


annisa

New Member
Posts
2
#1
After some problems with Windows Update in Windows 8 and not being able to reset Windows- I stumbled upon a way to update Windows 8 to Windows 8.1. Thinking this was the solution, I did my best to create a backup in Windows recovery, which got cancelled after 97% but still created some kind of backup on my external. Just to be sure, I copied the whole C:\ to the external as well as drivers back up from a third party and a recovery image.
And then I updated.
Oh, my computer is a Sony Vaio Pro 13 SVP1321M2E.
Not reading the instructions clearly, I forgot about the whole Vaio Care Update procedure you're suppose to go through before updating to Windows 8.1. So now- it's not working.

The computer itself is running, I'd like to say smoothly, except from the noisy fan.
Vaio Care however- is not and now I don't know how to get the whole VAIO package back. I've been through every forum here and on Windows. Taking a lot of instructions and following advice on how to re-install Windows. I've downloaded and installed every update on SONY's website- twice!

How do I get my VAIO care Update back and running? I can't even do a refresh, apparently I'm missing some files....
I don't know what's wrong and I don't know how to fix it. I just want my computer reliable and running smoothly. Please help.

Thank you,
 

My Computer

System One

  • OS
    Windows 8.1
#2
There is a download link at the bottom middle of this page---

Sony eSupport - VAIO Care

Not sure if it is what you need.

screenshot_272.jpg
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

annisa

New Member
Posts
2
#3
That's exactly what I need! However, as my VAIO and I are Swedish, we can't download from the US website- or any other- but the Swedish support website. My model number doesn't even get recognized :(
 

My Computer

System One

  • OS
    Windows 8.1