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Some Keyboard keys not working / working incorrectly


New Member
Hi, I updated my Synapse software (Razer) and suddenly my BlackWidow mechanical keyboard isn't working fully. The F keys are not working correctly the F10 mutes and F11/12 turn the volume up and down (almost like it's a laptop keyboard). The Windows key has swapped with the ALT key and also the hash key isn't working.

I'm not sure what else to do, I uninstalled Synapse, reinstalled, updated it, removed it, unplugged the keyboard etc.

Any help appreciated :cool::cool::cool::cool:

My Computer

System One

  • OS
    Windows 8


You might try System Restore back to the day before you first updated the software. I would also try the keyboard on another computer to make sure the keyboard is okay. And while at it, try the other keyboard on your system.

My Computer

System One

  • OS
    W10 Pro
    Computer type