Software to analyze NIC pissues

[nrabus]

Is there an offline software package I can use to analyze why I can't don't have online access for my desktop; our laptop access is fine, modem and router are fine

device manager doesn't show any red or yellow indicators of problems with any device

right-clicking properties for my NIC (within device manager) shows it is working fine

had installed a new NIC but no change in status so uninstalled and took back to store

problem NIC is on the motherboard..

Thank you.

 

[popeye]

What NIC model and latest drivers installed?

Did you reboot?

 

[nrabus]

REaltek 10/100/1000 I have updated the driver from Realtek's site. Should I remove the Win7 folder in the Realtek folder within program files x86? I have checked properties for the network adapter and it shows the new drivers.

 

[popeye]

I'd remove the folder, uninstall the NIC in Device Manager, reboot and let it re-install. See if it works.

What model of Gateway?

 

[nrabus]

Gateway SX2110G

 

[popeye]

Have you tried the drivers from the Gateway site? They are old but sometimes the OEM drivers are the only ones that work right.

 

[nrabus]

just downloaded thanks

 

[nrabus]

I had been trying several things and something worked. I don't know what, but a setting somewhere (my guess the Registry) was set correctly. I have access now.

Thank you for suggestions. Now, after Windows updates yesterday, metro apps minimize to the taskbar after 10 seconds. I posted in another forum. (I know this is networking)

 

[HeatherStugen]

Nice software. I Like this

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