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So my Dell laptop


Smarion

Just trying to survive in this game of life
#1
Ive been having issues frim it since i got it 3 mths ago new. 1 mth ago i got Dell to do a replacement still have issues. So after a few days ive funally gotten into recovery mode and have a new win 10 product key. However, someone said to go 8.1 instead... can i do that? I think it was installed previously.. i think.. so i choose delete everything in reset my pc>advanced>delete everything. It gios thru a setting up phase only to then guve me this....
All ready to go. Makr sure your pc is plugged in.
Resetting Will remove files and user accounts on this pic.
Any apos or programs threat didn't come installed.
Any changes made to settings.
Reset or cancel

If i cancel will it take me back n to option or boot into Windows?

My usb will not boot as something is managing my system. And its not UEFI as ive try secure and unsecure methods, also my cmd prompt is acting buggy..... Any and all comments and or suggestions appreciated and welcome.

Thank you in advance
 

My Computer

System One

  • OS
    Win 10
    Computer type
    Laptop
    System Manufacturer/Model
    Dell inspiron 15
    CPU
    Intel 2.30mhz
    Memory
    8gb
    Browser
    Firefox
    Antivirus
    I bounce around

Silverhand92

Home IT Guy
Member
Posts
112
#2
Depending on how long ago the system was upgraded to W10, there should be an option in 10's System Settings that allows you to roll back to the previous OS.
Regarding the reset / refresh process, if you click "Reset" you'll confirm that you want to take the actions on screen. (i.e. reset the system, clear apps, remove installed programs, etc.)
At this point, the system should revert to a fresh install of Windows 8, or 8.1, depending on which OS version the system had factory installed.
 

My Computers

System One System Two

  • OS
    Windows 8.1 Pro Media Center x64
    Computer type
    PC/Desktop
    CPU
    AMD Athlon II X4 640 (Propus)
    Motherboard
    MSI MS-7388
    Memory
    4 DDR2 x2GB = 8GB Total
    Graphics Card(s)
    AMD Radeon R7 250x Pro Series
    Sound Card
    Motherboard Onboard
    Monitor(s) Displays
    Westinghouse Digital 22" LED TV
    Screen Resolution
    1920x1080
    Hard Drives
    465GB Western Digital WDC WD5000AAKB-00H8A0 ATA Device (ATA )
    698GB Seagate ST3750640NA PATA Device (ATA )
    931GB Western Digital WDCWD10EZEX-22MFCA0 (SATA )
    931GB Seagate ST31000528AS SCSI Disk Device (SATA )
    1397GB Seagate ST31500541AS SCSI Disk
    PSU
    Corsair CX750 Bronze PSU
    Case
    Antec 200
    Cooling
    (3) Corsair CF 120 & (1) Corsair CF140mm fans
    Keyboard
    Logitech Wireless SB 120 Media AIO Keyboard
    Mouse
    Logitech Wireless SB 120 Media AIO Mouse
    Internet Speed
    250 Mbps
    Browser
    Opera
    Antivirus
    Windows Defender
    Other Info
    System data courtesy of Speccy; Courtesy of Piriform Software.
  • PC2
    Dell Studio 1555-S

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