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Shutdown/Restart from windows menu doesn't work

imso3k

Magneto
Member
So I've tried to shutdown my PC 2 days ago with the shutdown key in the settings menu (or windows menu because I'm using Start8) and it doesn't work, same for restart, sleep and all that option, so what to do?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

imso3k

Magneto
Member
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

imso3k

Magneto
Member
bump
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

DMHolt57

Well-Known Member
Pro User
go to start screen, type cmd, right click and open as admin, type sfc scannow and click enter/ok, let it run... add your machine model in your my system specs from your profile...
 

My Computers

System One System Two

  • OS
    17074 Pro
    Computer type
    Laptop
    System Manufacturer/Model
    HP dv7 3173nr
    CPU
    M520
    Memory
    5GB
    Screen Resolution
    1600x900
    Internet Speed
    120Mb/s

imso3k

Magneto
Member
go to start screen, type cmd, right click and open as admin, type sfc scannow and click enter/ok, let it run... add your machine model in your my system specs from your profile...

I Did it and got this message
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

imso3k

Magneto
Member

Attachments

  • CBS.rar
    76.3 KB · Views: 219

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User
go to start screen, type cmd, right click and open as admin, type sfc scannow and click enter/ok, let it run... add your machine model in your my system specs from your profile...

I Did it and got this message
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
Run SCF /SCANNOW multiple times--at least two more. Also, try automatic repair. If you can't run automatic repair from within Win8, then run it from an install DVD or flash drive or from a system repair disc.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

imso3k

Magneto
Member
go to start screen, type cmd, right click and open as admin, type sfc scannow and click enter/ok, let it run... add your machine model in your my system specs from your profile...

I Did it and got this message
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
Run SCF /SCANNOW multiple times--at least two more. Also, try automatic repair. If you can't run automatic repair from within Win8, then run it from an install DVD or flash drive or from a system repair disc.

Runned it three times, same error. and for automatic repair, it said that it cannot fix my PC, I tried it 3 times via installation disc
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User
It's sounding more and more like you need to do a refresh: Refresh Windows 8.

Refresh Your PC in Win8 in Brief—Attempts to solve system problems by replacing system files without affecting user data files. Such files still should be backed up. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided on desktop. Your personalization settings will be maintained. System settings will be set to defaults. A Windows.old folder will be created at C:. You can delete it once you have everything you want from it--Windows.old Folder - Delete in Windows 8.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

imso3k

Magneto
Member
It's sounding more and more like you need to do a refresh: Refresh Windows 8.

Refresh Your PC in Win8 in Brief—Attempts to solve system problems by replacing system files without affecting user data files. Such files still should be backed up. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided on desktop. Your personalization settings will be maintained. System settings will be set to defaults. A Windows.old folder will be created at C:. You can delete it once you have everything you want from it--Windows.old Folder - Delete in Windows 8.

I kind of checked it, and seems like my PC can be restarted and shutdown in a certain time, because now (14:00) it does work, but around night (22:00) it doesn't
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User
Are both your time and time zone set properly. Not sure that either should matter in the context of your problem though. Could you have some task set to run automatically during the time period you can't shut down?
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

imso3k

Magneto
Member
Are both your time and time zone set properly. Not sure that either should matter in the context of your problem though. Could you have some task set to run automatically during the time period you can't shut down?

Yes and I don't think so, Ill try to do that win8 refresh
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User
Good luck with the refresh. Let us know if it fixes your problem.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

imso3k

Magneto
Member
Good luck with the refresh. Let us know if it fixes your problem.

A little question about that, my files such as mkv or mp4 files will be saved? they are on my Hard Drive D (which is not where the windows is located) or the refresh only deal with Hard Drive C? (Windows's driver)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gigabyte Technology Co., Ltd. H55M-USB3
    CPU
    Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(
    Memory
    4GB RAM
    Graphics Card(s)
    ATI Radeon HD 5670
    Screen Resolution
    1600x900
    Internet Speed
    100 MB/s
    Browser
    Google Chrome

znod

New Member
Power User
If you refresh properly, then you files should not be affected. However, I would never do anything as serious as a refresh (or a repair install under Win7) without backing my files up off computer. I mention repair install because a refresh is something like a repair install under Win7.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner

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