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Solved shared printer won't print issue


Frank1

New Member
Power User
Ohio

Posts
473
#1
My desktop PC has Windows 7 64 bit and my laptop has Windows 8.1 64 bit. I have two printers connected to my desktop. I am setup for a home network and my modem and router are connected to my desktop. I have my desk top set up to share file and my printers are set up to share. Everything was working fine up until the last 2 or 3 days. When I'm on my laptop I can access my files on the desktop, but now I can't print. From my laptop it will see my printers, but when I try to print I get all kinds of message. Sometimes it says that the print spooler is not running and I know it is. Other times it will ask for a user name and pass word, but I never did use a pass word. Besides when I set up file and print sharing, I disabled using a pass word. There are about 3 different messages that I get telling me that it won't print. If I just right click on the printer icon and select "connect", I still get the messages. I re installed the latest drivers for my printers, I refreshed the print spooler in services, I ran virus scans, and system scans. I reset my router by un-connecting and re-connecting. But it still will not print. The only way I can print is to send the file to my desk top and print from there. Does anyone have any ideas as to what might be going on?
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP Pavilion g7-120us Notebook
    Memory
    8 GIG

Frank1

New Member
Power User
Ohio

Posts
473
#2
I finally found the problem and was able to fix it. I discovered that Simple File Sharing had to be enabled and for some reason on my desktop it was disabled. So I went into the registry and enabled it. I have no idea how it got disabled, but that was the problem. I might drink an extra bottle of beer tonight to celebrate. I think I deserve it.:cool:
The way I changed it was to go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\ForceGuest and change the value from 0 to 1
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP Pavilion g7-120us Notebook
    Memory
    8 GIG

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#3
Hi Frank. I answeed to your post yesterday, but I don't know what happened to it. I posted from my phone, so perhaps that was it.

Anywho, it was Patch Tuesday the other day. Perhaps an update turned it off? Glad to see you got it fixed. :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

Frank1

New Member
Power User
Ohio

Posts
473
#4
Thanks for responding, Tony. After my initial post, I noticed that it didn't display right; it said something about "Print view." I then got a message from Shawn and he said he fixed it. The problem was (as I understand) the fact that the title of my post ended in the word "print" and that's way it displayed as it did, and that's the reason I couldn't see your response. You might be right about the patch because I think that's when it started to happen. I'm glad I got it fixed. My wife said she, also, is happy. Now I'm not spending all of my waking hours fiddling with the computer. :)
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model Number
    HP Pavilion g7-120us Notebook
    Memory
    8 GIG

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#5
Ok. That explains it.

Again > happy wife > happy life! :)
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1