• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Solved SF Diagnostic Tool in BSOD Posting Instructions - Adware?


Posts
11
#1
While working through the BSOD Posting Instructions, I am finding Option 1 - Step 2's download of the SF Diagnostic Tool is halted by my AVG software as Adware is suspected. How do you suggest I proceed so I can upload the needed file regarding my Kernel Security Check Failure?
 

My Computer

System One

  • OS
    64-bit Windows 8.1
    Computer type
    PC/Desktop

Tews

New Member
Team Member
VIP Member
Pro User
Posts
279
#2
Disable your antivirus, then download the SFDiagnostic tool ;)
 

My Computer

System One

  • OS
    64-bit Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Asus CM5675
    CPU
    IntelCore i5 3.20Ghz
    Motherboard
    Asus CM5675
    Memory
    6.0Gb
    Graphics Card(s)
    Intel HD integtrated
    Sound Card
    SB Audigy
    Monitor(s) Displays
    Samsung 24'
    Screen Resolution
    1900x1080
    Hard Drives
    Segate 1tb
    Intel 120Gb SSD
    Internet Speed
    100mb down /10mb up
Posts
11
#3
Hmmm. I did not yet disable AVG yet it seems the tool may have installed. When running (as, I believe, Administrator since I seem to have just 1 account on this Windows 8 machine) SF_Diagnostic_Tool, an error message indicates it encounters an unhandled exception and then hangs when I opt to 'continue'.

The unhandled exception occurs in Minidump. The 'Details' follow in case they are useful for helping you see what is going on.

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.


************** Exception Text **************
System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button3_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)




************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.8000 (FX35W81RTMGDR.050727-8000)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
SF Diagnostic Tool
Assembly Version: 5.0.0.6
Win32 Version: 5.0.0.6
CodeBase: file:///C:/Users/Susan/Desktop/SF_Diagnostic_Tool.exe
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.7905 (win9rel.050727-7900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.7905 (win9rel.050727-7900)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------


************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.


For example:


<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>


When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
Last edited:

My Computer

System One

  • OS
    64-bit Windows 8.1
    Computer type
    PC/Desktop

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#4
Please disable AVG or whitelist the application. Many people are using it and I don't think that it is adware. Also, uninstall the tool completely and then download again and install that new one while your antivirus is still disabled to see if the program is returning the Unhandled Exception Error.

Incase it gets solved, please don't forget to mark the thread as solved :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!

blueelvis

OMG Debugger!
VIP Member
Pro User
India

Posts
2,097
#6
You should probably create a new thread attaching this zip file of yours and explaining a bit like what is happening and all?
Also, mark this thread as solved :)
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!