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Setting/Re-Setting Windows 8 Native Mail Client/Tile


drew1000

New Member
Posts
3
#1
My parents bought a PC last year running W8. I set up there talktalk E mail accounts in the W8 Native E mail client from the Mail tile at the start screen without any problem. All worked fine until recently when in order to download an app they had to register an Outlook E Mail address. Not sure if they had updates applied as well but they had to start logging on to the PC at boot up every time using a password. In an effort to resolve this they restored the PC to an earlier time which has cured the logging on issue (ie no password required) but when they access the Mail tile from the start screen it is an outlook E Mail account that comes up. I have tried without success logging into this outlook account and then adding the talktalk accounts. I even tried using my own account but could not add that either.
All they want is to click the Mail tile and get there talktalk accounts to come up just as before (no outlook or hotmail or anything else). Is there a way to reset the E Mail client/tile in W8 back to what came with PC so that I could set it up just as I did when the PC was purchased. They are running W8 and do not wish to restore back to factory settings as they have a few other bits and pieces of software installed.
If they upgrade to W8.1 will they be forced into using a password to log on every time ?
Any help in restoring the E Mail back to the native W8 client would be much appreciated
 

My Computer

System One

  • OS
    W8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#2

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

drew1000

New Member
Posts
3
#3
Hi, Thanks for reply. Nice of Microsoft to change this without asking the user first. Does this mean I have lost all my previous E Mails or can I import them to my Outlook account ?
 

My Computer

System One

  • OS
    W8

HippsieGypsie

It's Gururrrrrr8!
Lilymoor, IL

Posts
13,547
#4
Your welcome. Set up the account(s) again and remove the Outlook account if so desired. Make sure "Anytime" is picked in the "Download email from" box in the account settings. They are SMTP accounts, so it should be sitting on the server unless they deleted them.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1

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