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Seemingly Random BSODs


m4n13y

Member
Member
Posts
11
#1
Hey everyone,

Not sure what's going on, but I've had a few BSODs. As far as I can tell, I haven't noticed any one thing I'm doing at the time of the crashes. I ran Memtest 86+ for 17 passes with no errors, and chkdsk came back fine. Core Temps says that, at my highest, I'm running about 40 C, which shouldn't be a problem. I've attached my dmp files, however there are a few in there from before when all my MoBo drivers had been installed/updated (I'd go with anything after 10/19 as being a crash with all the updated drivers, etc). Unfortunately, I cannot recall how to automatically load in the system specs (and I can't seem to find the guide). Please let me know if there is anything else you need. Thanks!
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#2
And of course, as soon as I say it seems the BSODs went down, I had a spit of them one after the other. They all seemed to happen after the sound started to, well, for lack of better term, honking feedback at me. There was also an instance after a crasher where everything in windows explorer was pixelated (login screen entirely, and task bar/desktop icons on the desktop mode. Not sure if this helps any more or not either, but after each crash, the clock seemed to reset to 3:10 am on 10/21. I've uploaded an updated diagnostics file.

Thanks again!
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

Tobias

Member
Member
Posts
34
#3
Well if you already tried Memtest86 I would recommend enabling Driver Verifier to get more detailed info from future BSODs.

A couple of other things that might help:
1, Uninstall ASUS bloatware.

2, Update or uninstall the WD SCSI Pass Thru driver
fffff880`05a45000 fffff880`05a48880 wdcsam64 Wed Apr 16 10:39:08 2008 (4805BB2C)

3, And finally...upgrade to W8 RTM.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop

m4n13y

Member
Member
Posts
11
#4
I removed the ASUS bloatware, and removed the WD driver. Still had a few crashes this morning (I've attached another diagnostics collection).

I also tried to run driver verifier, however, when I got to the select drivers, there aren't any, and I am unable to find any through the load drivers option.

Another thing: When I restart my computer, windows does "please wait" then brings me to a blue screen with the option for "repair" "shut down" and "choose OS" When I hit repair, it does the same thing. When I hit "choose OS" it brings me to 2 Windows 8 options that are both on "Volume 2" (I'm assuming this is my HDD).

For Windows 8 RTM, is there a way to upgrade to it other than changing the file in the Release Preview?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

Tobias

Member
Member
Posts
34
#5
I also tried to run driver verifier, however, when I got to the select drivers, there aren't any, and I am unable to find any through the load drivers option.
That's weird, try selecting all drivers instead, hopefully that won't make the machine too slow to be usable.

Another thing: When I restart my computer, windows does "please wait" then brings me to a blue screen with the option for "repair" "shut down" and "choose OS" When I hit repair, it does the same thing. When I hit "choose OS" it brings me to 2 Windows 8 options that are both on "Volume 2" (I'm assuming this is my HDD).
Start msconfig and select the boot tab, if there are two identical entries there, delete on of them.

For Windows 8 RTM, is there a way to upgrade to it other than changing the file in the Release Preview?
Well, If you buy Windows 8 I would recommend that you do a clean install.
 

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop

m4n13y

Member
Member
Posts
11
#6
Thanks Tobias. I'll try that with the driver verifier, and the msconfig worked.

I'm planning on buying the windows 8 upgrade (at the discounted price) however this is not available until 10/26 when Windows 8 is released. Would I be able to do a clean install with the upgrade?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#7
Checking back in, with a few more dumps. Anyone able to see anything which might indicate what driver is causing the issue?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

Tobias

Member
Member
Posts
34
#8
The WD SCSI driver is still installed and your NIC driver could need a update, I don't think I'll get anything other useful from the dumps until you enable driver verifier.

Realtek PCIe GBE Family Controller
fffff880`036fc000 fffff880`03790000 Rt630x64 Wed Oct 19 14:12:55 2011 (4E9EBEC7)
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Enterprise x64
    Computer type
    PC/Desktop

m4n13y

Member
Member
Posts
11
#9
Sorry for the wait on getting back.

I've since updated to full Windows Pro, updated graphics card, and psu. crashes seemed to go away for a while, though now they have returned.

I've set up driver verifier to see if that catches anything, though currently no such luck.
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#10
Had a few more crashes, though I'm not sure what exactly caused them. Running the driver verifier seemed to uninstall catalyst control center, amd driver, etc. When I viewed the device manager, it showed the standard WDDM driver. Running the AMD installer, it is not giving me the option to install the actual display driver now. Does this mean it could have been the culprit?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#11
More dumps.

Any thoughts?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#12
Is anyone looking at these...?
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

sfguy

Member
Member
Posts
12
#13
Be sure to go into settings and turn off automatic restart on error. That way, you'll get to SEE the specific driver that is causing the BSOD. Next, google that driver name and see what program it belongs to.

I had a problem with a third-party encryption program. I just uninstalled it and now everything is workign perfectly.
 

My Computer

System One

  • OS
    Windows 8

m4n13y

Member
Member
Posts
11
#14
I would assume that this is while driver verifier is running? All the blue screens I've seen have just shown the error type.
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

m4n13y

Member
Member
Posts
11
#15
Is anyone at least looking at these dumps? Or should I just quit posting them...
 

My Computer

System One

  • OS
    OS Name Microsoft Windows 8 Pro
    System Manufacturer/Model Number
    Home Build
    CPU
    Processor Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz, 3201 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Asus P8Z77-V LK
    Memory
    8GB DDR3 1600MHZ
    Graphics Card(s)
    Gigabyte AMD Radeon HD 7870

jmv2009

New Member
Member
Posts
197
#16
You bsod's are generic.

Run memtest from hcidesign.com. Load memtest86+. Use driver verifier. Disable non-essential drivers. Use the basic display driver. Uninstall motherboard utilities. Uninstall virtual cd drivers. Uninstall third party virus scanners. Underclock your cpu/gpu.
 

My Computer

System One

  • OS
    Win 8 Enterprise RTM
    System Manufacturer/Model Number
    N53SN
    CPU
    sandy bridge
    Motherboard
    N53SN
    Memory
    24gb
    Graphics Card(s)
    550M
    Screen Resolution
    1080p