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Solved Seemingly random BSOD & crashes


DonH

New Member
Posts
11
#1
This is a new system running Windows 8.1. I have been having seemingly random BSOD and crashes. I disconnected a 2T USB backup drive and BSODs have slowed, but not disappeared. BSODs happen most often when waking the system, which seems to take far longer than it should. Error message vary. The most recent was a System Service Exception IRQ_Not_Less_or_Equal. I've done all I can think of.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#2
You have 4 hard drives. What is the age of your Power Supply?

Please remove the Western Digital software. The wdcsam64.sys driver dates from 2008 and is known to cause BSOD's on some Windows systems.

Please uninstall Gigabyte EasySaver (it's driver is gdrv.sys and it's known to cause BSOD's).

If this doesn't help out, then start with these free hardware diagnostics: Hardware Diagnostics
Out of 8 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers) - and older systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

You can get a head start on the hardware diagnostics if you'd like - they are located here: Hardware Diagnostics
Also, just in case, if the BSOD's continue - please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Wed Jul 23 08:49:53.010 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072314-24328-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 16:41:33.931[/B]
Probably caused by :[B]memory_corruption ( nt!MiResolveMappedFileFault+b9 )[/B]
BugCheck [B]A, {ffffec004f2a2ae8, 2, 0, fffff801fc886461}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: ffffec004f2a2ae8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801fc886461, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiResolveMappedFileFault[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             05/30/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 22 16:07:25.040 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\072214-24515-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]2 days 0:49:40.184[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+6efe3 )[/B]
BugCheck [B]3B, {c0000005, fffff800b26d5747, ffffd00022eb1fe0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800b26d5747, Address of the instruction which caused the bugcheck
Arg3: ffffd00022eb1fe0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x3B_win32k+6efe3[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             05/30/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul 18 11:31:55.072 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071814-24234-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 19:33:12.213[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+6025 )[/B]
BugCheck [B]19, {3, ffffc000a40302b0, 58ee0810ed0838ee, ffffc000a40302b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffffc000a40302b0, the pool entry being checked.
Arg3: 58ee0810ed0838ee, the read back flink freelist value (should be the same as 2).
Arg4: ffffc000a40302b0, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  dwm.exe
FAILURE_BUCKET_ID: [B]0x19_3_dxgkrnl+6025[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             05/30/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 16 17:09:59.686 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071614-6468-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 2:40:35.325[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1abcc )[/B]
BugCheck [B]1A, {41793, fffff6800001aaf0, 15f, 15e}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041793, The subtype of the bugcheck.
Arg2: fffff6800001aaf0
Arg3: 000000000000015f
Arg4: 000000000000015e
BUGCHECK_STR:  0x1a_41793
PROCESS_NAME:  sbvss64.exe
FAILURE_BUCKET_ID: [B]0x1a_41793_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             05/30/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jul 16 14:27:35.909 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\071614-6515-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]0 days 4:49:22.546[/B]
Probably caused by :[B]memory_corruption ( ONE_BIT )[/B]
BugCheck [B]1A, {41792, fffff6800002c3a0, 20000, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments: 
Arg1: 0000000000041792, A corrupt PTE has been detected. Parameter 2 contains the address of
    the PTE. Parameters 3/4 contain the low/high parts of the PTE.
Arg2: fffff6800002c3a0
Arg3: 0000000000020000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41792
PROCESS_NAME:  IAStorIcon.exe
FAILURE_BUCKET_ID: [B]MEMORY_CORRUPTION_ONE_BIT[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             05/30/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul  7 14:34:51.167 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070714-6453-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]1 days 21:02:53.154[/B]
Probably caused by :[B]win32k.sys ( win32k!EngUpdateDeviceSurface+2017f )[/B]
BugCheck [B]C2, {d, fffff901448f3010, 69764344, fffbe001efc5a080}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 000000000000000d, type of pool violation the caller is guilty of.
Arg2: fffff901448f3010
Arg3: 0000000069764344
Arg4: fffbe001efc5a080
BUGCHECK_STR:  0xc2_d
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0xc2_d_win32k!EngUpdateDeviceSurface[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F4
  BIOS Release Date             04/25/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jul  4 15:04:35.929 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070414-24828-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]3 days 4:29:34.565[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ExFreePoolWithTag+dff )[/B]
BugCheck [B]19, {3, ffffc00049b33820, ffffc00049334820, ffffc00049b33820}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffffc00049b33820, the pool entry being checked.
Arg3: ffffc00049334820, the read back flink freelist value (should be the same as 2).
Arg4: ffffc00049b33820, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  QBW32.EXE
FAILURE_BUCKET_ID: [B]0x19_3_nt!ExFreePoolWithTag[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F4
  BIOS Release Date             04/25/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul  1 08:55:59.859 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\070114-6640-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17085.amd64fre.winblue_gdr.140330-1035
System Uptime:[B]1 days 15:38:28.495[/B]
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
*** WARNING: Unable to verify timestamp for epfwwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for epfwwfp.sys
Probably caused by :[B]NETIO.SYS ( NETIO!IoctlKfdDeleteIndex+cfb7 )[/B]
BugCheck [B]19, {3, ffffe000e5b752e0, ffff6000e5b752e0, ffffe000e5b752e0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000019]BAD_POOL_HEADER (19)[/url]
Arguments: 
Arg1: 0000000000000003, the pool freelist is corrupt.
Arg2: ffffe000e5b752e0, the pool entry being checked.
Arg3: ffff6000e5b752e0, the read back flink freelist value (should be the same as 2).
Arg4: ffffe000e5b752e0, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  ekrn.exe
FAILURE_BUCKET_ID: [B]0x19_3_NETIO!IoctlKfdDeleteIndex[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F4
  BIOS Release Date             04/25/2014
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-UD3H
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Wed Jul 23 08:49:53.010 2014 (UTC - 4:00)**************************
[COLOR=RED][B]wdcsam64.sys                Wed Apr 16 04:39:08 2008 (4805BB2C)[/B][/COLOR]
[COLOR=RED][B]gdrv.sys                    Thu Mar 12 23:22:29 2009 (49B9D175)[/B][/COLOR]
GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
stcvsm.sys                  Mon Jun 10 16:05:39 2013 (51B63193)
eamonm.sys                  Thu Aug 15 10:53:50 2013 (520CEB7E)
ehdrv.sys                   Thu Aug 15 10:54:11 2013 (520CEB93)
EpfwLWF.sys                 Thu Aug 15 10:55:11 2013 (520CEBCF)
epfwwfp.sys                 Thu Aug 15 10:55:12 2013 (520CEBD0)
epfw.sys                    Thu Aug 15 10:55:18 2013 (520CEBD6)
edevmon.sys                 Mon Aug 19 09:00:54 2013 (52121706)
intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
e1d64x64.sys                Thu Aug 29 19:55:45 2013 (521FDF81)
[COLOR=RED][B]AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)[/B][/COLOR]
mbam.sys                    Wed Oct 30 12:11:45 2013 (52712FC1)
sbmount.SYS                 Tue Jan 21 13:04:27 2014 (52DEB6AB)
mwac.sys                    Tue Mar  4 16:47:40 2014 (531649FC)
TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
RTKVHD64.sys                Fri Mar 14 07:03:23 2014 (5322E1FB)
iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jul 22 16:07:25.040 2014 (UTC - 4:00)**************************
PROCEXP152.SYS              Sun Oct 20 20:16:05 2013 (52647245)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jul  7 14:34:51.167 2014 (UTC - 4:00)**************************
eudskacs.sys                Tue Sep  3 23:14:03 2013 (5226A57B)
eubakup.sys                 Tue Sep  3 23:14:10 2013 (5226A582)
EUBKMON.sys                 Tue Sep  3 23:14:32 2013 (5226A598)
EuFdDisk.sys                Tue Sep  3 23:14:38 2013 (5226A59E)
[/font]
http://www.carrona.org/drivers/driver.php?id=wdcsam64.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=stcvsm.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=edevmon.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=sbmount.SYS
http://www.carrona.org/drivers/driver.php?id=mwac.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=PROCEXP152.SYS
http://www.carrona.org/drivers/driver.php?id=eudskacs.sys
http://www.carrona.org/drivers/driver.php?id=eubakup.sys
http://www.carrona.org/drivers/driver.php?id=EUBKMON.sys
http://www.carrona.org/drivers/driver.php?id=EuFdDisk.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#3
Thanks for so much to consider. I'm sure that something will help.
An update and some answers to your questions: in no particular order.
I didn't install WD software. The driver must have installed when I connected the drive. I have renamed the driver to wdcsam64.sy_ .
I didn't install Gigabyte EasySaver. The driver probably installed when I installed the System Information Viewer. I installed that when I noticed a high CPU temperature in BIOS. It confirmed the temperature and also that the CPU fan was at 0 RPM. Turns out that the wire that connects the fan to the MOBO had tightened enough to stop the fan. I caught it before the thermal protection wasn't effective. (Whew!) In addition to providing almost real-time temps and fan speeds, I have watched the voltages and observed them to be rock steady at 3.3875, 12.096, and 5.01. I am not overclocking. I renamed gdrv.sys to gdrv.sy_ and Hardware monitor has not protested.

I have booted into safe mode and run deep scans using ESS 7.0.317.4 followed by MalwareBytes 2.0.2.1012. Neither found anything. I'll post back in a few days, once I've had a chance to see if the issue is resolved.
Don
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#4
Be careful when renaming drivers. If the system needs them to boot you may find that the system won't boot to Windows (I've found this with a CD/DVD driver from a popular burning program.

The "fix" is to use System Restore from the Startup Repair function to restore the system to before you changed the driver names (you have to have System Restore enabled for this to work) or to go back in and re-rename the drivers back to their original name (using the Startup Repair Command Prompt option).

BTW - check to see if the drivers have remained renamed. At times Windows System Protection will change them back to the original name with out telling you! :(
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#5
Thanks for the warning about Windows reinstalling the offending driver. When I searched gdrv.sys had been replaced. Interestingly, both gdrv.sys and gdrv.sy_ were in the Windows directory.

I did have a BSOD this morning when waking the computer. The error flashed by too fast for me to see before the system restarted. I did check event viewer and it looked like mbam.sys had several errors immediately before the BSOD. It has caused issues when ESS is also installed, so I uninstalled MalwareBytes using the control panel and then ran their program to remove anything left behind.

Don
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#6
Please zip up and upload the contents of the C:\Windows\Minidump folder. You may have to copy it to your Desktop in order to zip it up.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#7
Thanks John,
I tried to zip the minidumps, but it failed. I copied the folder onto the desktop, first. I run under a limited user but tried running WinRAR as administrator with no luck. I knocked around the security properties of the dumps and it looks like system is the owner, though taking ownership did not seem to help. Argh! I'm getting too old to keep up! LOL!

I have gone may days without a BSOD, so maybe it's fixed.

What I have done:
Renamed wdcsam64.sys, so it wouldn't run
Uninstalled Malwarebytes

gdrv.sys and AppleCharger.sys (both GigaByte installed with MOBO utilities) have reinstalled themselves, but don't seem to be the cause of my BSODs.

I first uninstalled the driver wdcsam64.sys. The BSODs were mostly gone. MalwareBytes was uninstalled when it showed as running during the only BSOD afterwards. I remember that MalwareBytes and ESS sometimes conflict even when MWB is not set for real-time protection. Since I was done using it, completely wiping it away was no big deal. Thanks for steering my thinking in the right direction.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#8
Sounds like you've fixed it!
Should it recur, you may want to try uploading the contents of the C:\Windows\Minidump folder to an online file-hosting site and posting the link to them here.

Good luck!
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#9
They're baack...

Since my last post, I did some updating and uninstalling so that I now only get BSOD's when waking from sleep. It happened today, Oct. 11,2014 around 12:30pm. I don't see a minidump with a 101114 name, so there is no record of it. Actually, what happened was that I moved the mouse to wake the system and it beeped once and began POST and then booted Windows. As a reminder, I am not overclocking. Since my last post I have:
Uninstalled Gigabyte App Center
Deleted gdrv.sys and AppleCharger.sys, both leftovers from App Center uninstall
Updated BIOS to latest
Updated Intel video driver to latest
Run MalwareBytes and ESS deep scan. Both detected no malware.
Ran CPUID Hardware Monitor Pro to verify that all cores of the cpu, chipset and drives stayed well below 40 degrees C, the highest was core #0 at 37.0 degrees C. Voltages were rock steady.
Ran Memtest86+ for 1 pass with no errors. It would only use one core and ran for over 1hour to complete 1 pass.
Ran driver verifier for a few days before turning it off because the frequent crashes were disrupting my work. I didn't know where those dumps were or
Discovered that the backup drive used by ShadowProtect (G:) was full and causing it to error. I freed significant space on drive G:
Any ideas would be appreciated.
Don
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#10
Let's have a look at this report. It may reveal something about the lack of memory dumps.

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#11
Thanks John,
I had to take my dog to the vet to have a hot spot checked out. When I came back the computer took a long time trying to wake and finally rebooted. The event viewer may reflect that event, as well. Yesterday, I let Memtest 86+ run for 5 hours. After 3 passes, there were 0 errors.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#12
Hotspots are hard to treat! (my wife's a veterinarian) Good luck with that!

I saw some hard drive stuff in the attached report, but nothing definitive.

Try these free diagnostics (start with the hard drive diags): Hardware Diagnostics
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#13
FYI:
Seagate Sea Tools DOS CD showed no drives found.
WD Lifeguard Tools mis-identified the SSD and 2TB WD internal as IDE rather than SATA3 and SATA2.
Results:
Samsung Magician 4 gave SSD health as good
WD Lifeguard
All SMART - Pass
WD 320GB drive Extended test - OK
WD 2TB drive Extended test - OK
HD Tune
All SMART - OK
All Error scans - OK

The C: drive is a Samsung 840 EVO 250GB SSD in good health with 102GB free and 108GB used.
Drive H: is a WD 320GB drive
Drive G: is a WD Green 2TB drive. Hmmm. since I have BSODs after waking, maybe I should change the power settings so the drive does not hibernate.
Changed SSD OS Optimization to Maximum Performance and enabled Real Time Acceleration Processing of I/O Data Mode.
Modified power settings of Samsung High Performance to never sleep or hibernate and never turn off hardisk.
I'm seeing peppier performance and the system was almost immediately available after moving mouse this AM. We'll see if this continues.
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8

usasma

Mr. Cranky Pants
VIP Member
Guru
Posts
5,139
#14
If the system BSOD's again, please zip up and upload the contents of C:\Windows\Minidump (you may have to copy it to your desktop in order to zip it up).
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model Number
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)

DonH

New Member
Posts
11
#15
Thanks John, I'll mark this thread as solved for now.
Don
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Homebuilt
    CPU
    Intel Core i5-4670K @3.40GHz
    Motherboard
    Gigabyte Z97S-UD3H
    Memory
    16 Gig
    Graphics Card(s)
    Intel HD Graphics 4600
    Sound Card
    integrated on MOBO
    Monitor(s) Displays
    Dell ST2210
    Screen Resolution
    1920x1080
    Hard Drives
    SSD Samsung 840 EVO - Windows and Programs
    WD 3201 - 320GB - Data
    WD 20EARS - 2TB Green - Backup
    PSU
    PC Power & Cooling Silencer 610
    Case
    NZXT Beta Evo
    Cooling
    stock CPU, 3 5" case fans
    Keyboard
    MS Natural 4000
    Mouse
    Kensington Wireless
    Internet Speed
    57Mbps down, 12Mbps up
    Browser
    IE11, Firefox 37.0
    Antivirus
    ESS 8