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Seagate External drive shutting itself off in Win 8.1


#1
I updated to Windows 8.1 a couple of days ago on my desktop. Windows 8 was installed last June. I have a Seagate Free Agent GoFlex external drive connected to the computer for daily backups. Since upgrading to 8.1, this drive has been shutting itself off and then restarting at seeming random times. This event is accompanied by a soft buzz apparently coming from the desktop tower.

Anyone having similar experience? There are identical comments on Seagate's forum now but no answers.

Thanks,
Seattlerust
 

My Computer

System One

  • OS
    Windows 8, Windows 7, Windows 8.1
    System Manufacturer/Model
    Dell

XweAponX

New Member
VIP Member
Pro User
#2
Do you have any power settings for USB devices set in your Advanced Power Settings... Try shutting off the USB selective suspend setting.

There is also a setting for Hard Drives, you can put them on a timer. You might want to check yours, see if it is set to a low value, if it is, increase it to 30 minutes or so.

I thought GoFlex drives connected through Wifi?
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.

TheOne320

Member
Member
Posts
15
#3

My Computer

System One

  • OS
    Windows 8.1 Pro 64bit
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770K
    Motherboard
    Gigabyte G1.Sniper 3
    Memory
    4xG Skill Sniper F3-14900CL9-4GBSR
    Graphics Card(s)
    Asus GTX660 TI-DC2 Series
    Sound Card
    Creative CA0132 @ Intel Panther Point PCH - High Definition Audio Controller [C-1] PCI
    Monitor(s) Displays
    Dell 2709W (Digital)
    Screen Resolution
    1920*1200
    PSU
    Enermax EMG700AWT

gtghip

New Member
Posts
1
#4
Click the Start button, click All Programs, scroll to Seagate Dashboard folder, click to open, click on the program Seagate Dashboard, will have to click Yes if windows asks for permission, after it opens click Drive Setting at the top right, select Power Settings on the left then Never on the right side, click save then close it all. Everything will be good after this :) Good luck, let me know how it goes :)
 

My Computer

System One

  • OS
    windows 8.1
Posts
2
#5
I have a dell xps 8500 and ran into the seagate problem. In one of the posts they recommended checking to see if my chip set hand an update and sure enough it did.

So far the computer has slept and the drives are still active.
 

My Computer

System One

  • OS
    windows 8.1

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