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Sculpt Comfort Mouse (Bluetooth) randomly stops working


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This mouse randomly stops working. When I click on "Show Bluetooth Devices" with my touchpad it immediately starts working again.

My laptop is always plugged in.

Sometimes I can be idle for a really long time and it still works. Other times it seems to stop while using it.

Sometimes it does it often, every few minutes, and other times it doesn't do it for quite some time.

OS: Windows 8.1
Bluetooth: Qualcomm Atheros AR3012 Bluetooth 4.0 HS
Driver: (up to date)

Bluetooth Settings/Options
[x] Allow Bluetooth devices to find this PC
[x] Alert me when a new Bluetooth device wants to connect
[x] Show the Bluetooth icon in notification area

Device Manager
Bluetooth properties in the Device Manager is just a blank window, there are no options.

My Computer

System One

  • OS
    Windows 8.1

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