• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

Samsung laptop boot problems


Vincenzo

New Member
Power User
Posts
299
#1
A friend's Samsung laptop would no longer boot, and startup repair would run and failed several times.

We planned to restore it to factory original, but wanted to boot to a Linux disk to copy his files first. In order to allow that, we went into Setup and disabled Fast Bios mode, disabled Secure Boot, and changed the OS mode from UEFI to CSM. We booted the Linux disk, copied his files, then reset all the Setup settings back. But now the computer will not boot at all, it shows the Samsung logo screen, then shuts itself off. We reset Setup to Optimized Defaults, made no change.

There does not seem to be any hardware failure since I can still boot to the Linux disk and see the hard drive if I make all the same changes that we made the first time around in Setup. Any ideas what to try next? Thanks


edit: corrected some BIOS terms
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro
Posts
1,883
#2
Samsung probably has some documented method to troubleshoot while booting. Something like holding down a key or two while powering on. Then, beep codes could be heard that tell what the problem could be, when looked up. I'd check into that.

Check if the bios is set to AHCI or not.

I know people like having their recovery partitions - but - if this was my machine, I'd use Killdisk on the hdd. I'm the type that disables System Restore and never has any backup whatsoever for the OS itself besides install media, and since I am very knowledgeable, it's always been smooth sailing for me like this. Others perhaps not.

(My Windows 7 on my main machine has been the same install since early betas. I just recently was given a motherboard, memory and cpu which were all better than what I had - so I bit the bullet and clean installed Windows for it, heh.)

But, ya. If you have an install disk, then Killdisk might not be a bad idea for ya.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus

Vincenzo

New Member
Power User
Posts
299
#3
AHCI mode is set to Automatic the other available choice is manual.

And no install disk, just the recovery partition.
 
Last edited:

My Computer

System One

  • OS
    Windows 8 Pro

theog

VIP Member
VIP Member
Gold Member
Posts
5,591
#4

My Computer

System One

  • OS
    ME, XP,Vista,Win7,Win8,Win8.1
    Computer type
    PC/Desktop
    Other Info
    Notebooks x 3

    Desktops x 5

    Towers x 4

Vincenzo

New Member
Power User
Posts
299
#5
Windows Boot Manager is the only boot device, once I tell setup to load Optimized Defaults.

I think I can get the recovery utility to run by pressing F4 at boot, but I am trying to understand why making those changes in setup, then putting them back the way they were, would cause the computer to no longer boot. UEFI seems like a strange animal to me, trying to understand what I am allowed to do without causing problems, and what I should not do. Is making those changes so I can run a Linux disk and then changing them back not a good idea on a UEFI machine? Thanks
 

My Computer

System One

  • OS
    Windows 8 Pro