csmrcls
New Member
- Messages
- 4
- Location
- Noth East England
Hi
apologies if this looks a bit of a dodgy post but I'm struggling to type due to pulling my hair out on an almost daily basis recently. I have a HP Envy laptop running windows 8.1. I have bought a Samsung 3Tb D3 Station external HDD to use as backup. Product blurb (and indeed user guide) confirms suitability for use with Windows XP, VISTA, 7 and 8. I have used the drive with my desktop pc and the Samsung Drive Manager installs perfectly. However when I plug into my laptop the installation starts then an error message appears showing Windows XP, Vista and 7 and that I should check my operating system. The instructions say nothing about having to go searching for additional drivers for Windows 8. Can anyone offer any help with this? After problems with iTunes not running without QuickTime (no solution available), Silverlight running video without any sound and my desktop hard drive collapsing, I'm rapidly reaching that place known as "the end of my tether".
Thanks in advance
apologies if this looks a bit of a dodgy post but I'm struggling to type due to pulling my hair out on an almost daily basis recently. I have a HP Envy laptop running windows 8.1. I have bought a Samsung 3Tb D3 Station external HDD to use as backup. Product blurb (and indeed user guide) confirms suitability for use with Windows XP, VISTA, 7 and 8. I have used the drive with my desktop pc and the Samsung Drive Manager installs perfectly. However when I plug into my laptop the installation starts then an error message appears showing Windows XP, Vista and 7 and that I should check my operating system. The instructions say nothing about having to go searching for additional drivers for Windows 8. Can anyone offer any help with this? After problems with iTunes not running without QuickTime (no solution available), Silverlight running video without any sound and my desktop hard drive collapsing, I'm rapidly reaching that place known as "the end of my tether".
Thanks in advance
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- HP Envy dv6