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Safely remove hardware and eject media only shows 3 dots


vlwalker

New Member
Posts
5
#1
Up until today, whenever I had a USB flash drive connected and I wanted to remove it I would click the icon in the System tray for "Safely remove hardware and eject media" and then my drive letter would be shown and I'd click on it to safely remove it. I am running Windows 8.1 and today when I click on the icon to remove the USB flash, all I see are three dots which do nothing. Above the 3 dots ... is the normal Open Devices and Printers. Does anyone know how to get the drive letters to appear instead of the 3 dots? Thanks!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP Envy23
    CPU
    I7
Posts
102
#2
Did you install all the latest 8.1 drivers from HP for your model? One HP Envy 23 model appears to have new 8.1 drivers and the other does not so I cannot provide a direct link. However, the one shown as being compatible with 8.1 lists many new drivers (including an updated chipset driver).
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro
    Computer type
    PC/Desktop